Testimonials From Bosses

She has become increasingly aware and focussed on ensuring she is gaining cooperation from colleagues by the way she approaches situations. E.g., Meetings; previously she would wish to command and push the direction of the meeting, often showing outward signs of frustration by her language choice. Since the course she has effectively altered her behaviour to allow for more productive and less combative meetings. She can be direct but she has made significant steps to negotiate and communicate with individuals to gain more out of them in a collaborative way.

He has greatly improved his ability to manage a situation. He listens more and uses that information to convince. A good example is the .... group, where he has managed .... and the other professionals in a much more constructive manner and has achieved consensus on his ideas. Another is the way he has turned around his relationship with ....

My concern is that he may gradually go back to his old ways but this hasn't happened to date. 

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