Building Respect, Combat Workplace Bullying
Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.
What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.
Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.
What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.
With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.
Join thousands of participants getting results
"What I love about this course is that I didn't just learn about the topic, this course is about ME. I'm confident I can reliably use my new skills, even when under pressure".
A Project Manager At A Tech Company
"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"
A Project Quality Engineer
Well-known companies who have used this course again and again, over many years
This course will be good for you are looking for an effective way to promote a respectful and inclusive work environment. Appropriate Behaviour Training helps people understand the boundaries of workplace conduct, which is critical in today's changing business landscape.
If you’re unsure about how to set and enforce rules related to harassment, bullying or discrimination this article will provide useful insights. You'll learn become better at promoting a respectful and inclusive work environment and uphold company values to ensure appropriate behaviours are modelled within the workplace.
You'll recognise the signs of unfriendly competition in the workplace when it has a negative impacts on employee morale, collaboration and wellbeing. You'll reduce high turnover rates and address poor communication. A lack of certain key skills can lead to serious consequences such as misunderstandings, lack of respect for colleagues, poor morale and high turnover rates.
You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.
The goal of this training is to equip you with the tools they need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.
This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.
In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.
We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.
That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.
For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.
This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.
Learning the importance of promoting appropriate behaviour in the workplace can help reap numerous benefits, while reducing risks, and highlighting potential consequences of inappropriate behaviour.
Managers can observe potential problems such as gossiping, unfriendly competition, absenteeism or tardiness, workplace bullying and poor communication skills to determine if there is a need for behaviour training.
This training course addresses common workplace behaviours and provides strategies to help employees overcome their challenges. Discover more about these topics today!
Overview of workplace behaviour training programs and the importance of soft skills in workplace behaviours.
Overview of workplace behaviour training programs
Establishing and communicating behavioural expectations through the establishment of codes of conduct is essential for maintaining a healthy organisational culture.
Set clear expectations: Employers must ensure their expectations are clearly conveyed and there is no ambiguity. Managers should review current policies, practices, and procedures for setting and maintaining standards of behaviour – such as the organisation’s code of conduct – to ensure they are clearly understood by everyone in the team or organisation .
A code of conduct provides an important set of standards and expectations for appropriate behaviour in the workplace. It sets out clear boundaries, so employees know the expected behaviours that are required by the business. Establishing a code of conduct is essential to maintaining a positive and professional work environment and can help prevent misunderstandings or inappropriate activities.
Training programs and courses can help to improve employee morale, foster collaboration amongst teams, outline expectations and standards of workplace behaviour, boost personal responsibility as well as avoid negative publicity.