Line Management Training

Unlock your leadership potential with us


Better Communication

Enhance emotional intelligence to confidently interact empathetically, fostering confidence in conversations.

Leadership Growth

Experience personal growth from personalised feedback with an expert coach for continuous development.

Proven Success

Join a 40-year legacy of success, feeling inspired by trusted expertise in leadership transformation.

Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.

Why Choose This Training?

More Than Just A Course Of Lectures

What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.

Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.

What Makes This Training Stand Out?

What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.

With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.


Join thousands of participants getting results

"What I love about this course is that I didn't just learn about the topic, this course is about ME.  I'm confident I can reliably use my new skills, even when under pressure".

5 stars

A Project Manager At A Tech Company

"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"

5 stars

A Project Quality Engineer

Clients We Have Worked With

Well-known companies who have used this course again and again, over many years

  • Amgen 3
  • BBC
  • aunt bessies
  • Cargill 2
  • Heinz Logo 3
  • Civil service
  • NHS 2
  • Kelloggs Logo 2
  • IGT
  • JM 4 copy
  • Schweppes 3 logo
  • Castrol 3
  • Dewhirst 2
  • avon logo png
  • Nestle Logo
  • RSPB Logo 2022
  • Shell
  • UNHCR 3
  • unilever 2
  • BP 2
  • FBN 2

Course Summary

Training Objectives

Managing a team often feels like juggling knives; one wrong move and things can easily spiral out of control. Research shows that effective line management training can drastically cut staff turnover, which is music to any manager's ears.

This training course unpacks the secret toolbox of skills from such training that will keep your team sharp and in sync. You’ll learn how to master the art of line management.

  • This Line management training is designed to improve communication, decision - making and leadership skills in managers.
  • Skills gained from this training include handling staff issues effectivelyboosting team performance, and creating a positive work environment.
  • Our training options are flexible, with one-to-one coachingtwo/three-day courses or tailored corporate packages available in various locations or online.

Develop Your Emotional Intelligence

You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.

Transferable Skills

The goal of this training is to equip you with the tools you need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.

Develop Skills

This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.

Repeated Practice and Feedback

In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.

Video Analysis

We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.

Sustained Change

That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.

Course Dates and Price

For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.

Free Initial Session

This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.

Reserve Your Taster Session


He's now far more aware of his impact on others

The Importance of Line Management Training

Line managers play a big role in any company. They help teams do their best work and make sure people are happy at their jobs. Training these bosses is key to keeping staff around longer and making more money because they're doing better work.

With the right trainingline managers can learn how to handle tough talkssolve problems, and push their team members to grow.

Being a great boss means knowing how to talk well with your team and keep them working together. That's why learning about management is so important - it teaches you how to be clear when you speak, listen carefully, and guide your team through hard times.

This makes everyone feel more connected and helps the whole business run smoother.

Reserve Your Taster Session


She now feels ore confident in tackling people

What Can You Expect from Line Management Training?

Diving into a line management training course, you're signing up for a transformative journey – one that equips you with the coveted toolkit every line manager should have at their disposal.

From handling difficult conversations to inspiring team synergy, this is where your leadership narrative begins to take shape … without skipping the practical bits that make it all click in the real world.

Essential people skills

To be a great line manager, you need strong people skills. This means being good at talking to and listening to others. It's all about understanding your team and helping them do their best work.

In line management training, you will learn how to lead with confidence and tackle tough talks.

You'll also get better at solving problems when they come up in your team. Plus, knowing how to motivate people is key - this can make everyone more excited about their jobs. Good managers can spot what's wrong and fix it fast without making a fuss or hurting feelings.

These skills help keep teams happy and working well together.

Learning outcomes

So, you've got your people skills sharpened. Now let's dig into what you'll really get from a line management training course. You'll walk away with practical tools and clear goals to help you lead better. Let’s look closer at the outcomes.

  • You will become great at talking and listening to your team. Clear communication is what keeps everyone on the same page.
  • Learning how to give and get feedback is another big win from this training. This makes sure everyone improves.
  • Setting goals is key for any team's success. These courses teach you how to do that effectively.
  • Managing people well means understanding their strong points and where they can get better. The training will give you insights into this.
  • Making decisions can be tough, but with the right training, it gets easier. You’ll learn how to choose wisely in different situations.
  • Building teams that work well together is a must. The course shows you how to create a high performing team.
  • Knowing when someone needs help or encouragement is part of being a good manager. You will master this skill through the course.
  • Handling tough times or conflicts doesn't have to be scary anymore. Get ready to tackle these challenges head-on with confidence.

Reserve Your Taster Session


Are you helping them think for themselves?

Course structure

Understanding what you will gain from line management training leads straight into how the course is set up. The structure is key to making sure all that valuable knowledge sticks.

You'll dive into interactive sessions where real-world situations come to life. Think of group discussions, and real-liferole-plays - all designed to build those crucial skills in a way that feels natural.

The training kicks off with basics, like how to give good quality feedback. Then it moves on through improving your people skills, like active listening and clear communication.

As you go further, you learn how to pick out what your team needs to learn next and find smart ways to support their growth. It's hands-on learning with lots of chances to practice what you're taught right away!

Reserve Your Taster Session


Assertiveness, listening skills and emotional intelligence training

Who Should Attend Line Management Training?

Curious if you're the right fit for line management training? If you're looking to elevate your leadership game or empower your team with top-notch management skills - stay tuned, because this could be the perfect stepping stone on your professional journey.

Is this course right for me?

You might be asking yourself if a line management training course is the right step for your career. Here's the deal – if you're leading people or you've just become a new line manager, this training can be perfect.

It teaches key skills that help make you better at managing teams and getting good results. No need to worry if it's all new to you either; these courses are built to support managers who haven't had formal training before.

Think about what's ahead in your role. Want to boost your team’s performance? Keen on developing solid decision-making abilities? This course covers those areas and more, helping you understand how to engage with staff effectively and lead with confidence.

If these goals match yours, then yes, this training is designed with someone like you in mind!

Reasons to put your team on this course

Line management training shapes better leaders. Your team will learn to communicate, lead, and boost morale.

  • Build key skills for your managers. This course helps them handle daily challenges with confidence.
  • Sharpen communication abilities. Your team will get better at sharing ideas and solving problems together.
  • Lift team spirit. When managers grow, so does the whole crew's energy and teamwork.
  • Encourage personal growth. Each member gains new insights that spur their own development.
  • Boost productivity across the board. Strong managers mean more work gets done right.
  • Equip managers to support their teams. They'll guide staff with a sure hand and clear advice.
  • Cultivate a positive work environment. Trained managers can build a space where everyone thrives.
  • Enhance decision - making skills. Quicker, smarter choices save time and stress for all.
  • Prepare for future roles. As they learn, they're getting ready to climb even higher later on.
  • Attract talent to your business. Great leadership makes your team a magnet for top players.

Reserve Your Taster Session


Learn how to be both firm and fair

Skills Developed in Line Management Training

On this Line Management Training, you'll gain a toolbox of techniques to lead with confidence - think enhanced communication strategies and nifty team-building hacks that really get results; curious to discover more?

Management and leadership skills

Line management training gives you the tools to lead with confidence. You'll learn to manage projects and people effectively.

  • Better self-management: You learn to handle your own time and energy. This means you can do your job well without feeling too tired or stressed.
  • Clear communication: You discover how to share your thoughts in a way that is easy for others to understand. Good communication helps your team work better together.
  • Active listening skills: You practice paying close attention when people talk. This makes them feel valued and can improve teamwork.
  • Results-driven thinking: You find out ways to focus on getting the job done. This includes setting clear goals and making sure everyone knows their tasks.
  • Big-picture thinking: Training shows you how to look at the whole situation, not just small parts. Understanding everything helps you make smarter decisions.
  • Analytical abilities: You develop skills to think about problems carefully and find good solutions. This helps when you need to make tough choices.

Communication and team building

After focusing on honing management and leadership skills, we dive into the heart of working well with others. Effective communication stands at the core of this journey. Line management training courses teach you how to talk and listen in ways that build trust.

In these sessions, you'll learn the art of active listening and how to understand your team's feelings and thoughts. This is crucial because a line manager's job isn’t just about giving orders; it’s also about opening doors for honest conversations.

Team building goes hand in hand with talking well. As a line manager, you have a big part in making sure your team works like parts of a watch - every piece important and moving together smoothly.

Training helps you master ways to connect folks with different strengths. It gives tools for creating an environment where everyone feels they belong and can do their best work - a place where each morning, they come ready to take on whatever the day throws at them!

Reserve Your Taster Session


How aware are you of your effect on others?

Benefits of Line Management Training

Unlock the transformative power of effective supervision with Line Management Training, where cultivating key skills leads to a thriving work environment – dive in and discover how.

Increased team performance

Line management training can pump up your team's work. It gives managers the skills to guide and support their team members. This means people work better together, get more done, and feel happier at work.

Happy teams often do great things for a business.

Good training teaches bosses how to spot what their teams need. They learn to talk well, solve problems, and make smart choices. When bosses are on their A-game, teams can reach higher goals and shine in what they do.

Plus, everyone likes winning together!

Improved employee engagement

Employees who feel their line manager supports them are way more likely to be into their work. Training helps managers learn how to make their team members feel valued, which can really help everyone do better on the job.

People want to know they're doing a good job and that someone notices – this is where a great line manager steps in. They hand out challenges that keep everyone pumped to come to work every day.

These trained bosses create happier places for folks to work in, meaning fewer people take days off when they’re not really sick. Plus, with higher spirits around the office or on Zoom calls, teams tend to get along better and smash goals together.

Next up: decision-making gets a big boost too!

Enhanced decision-making abilities

Training for line management sharpens your ability to make good choices fast. You learn to look at problems from all sides and decide the best action. It’s like a workout for your decision-brain, making it stronger every day.

Good decisions help your team do better work, which can lead everyone to win.

With these new skills, you'll feel more sure when you have to choose something important. Your team will see this and start to trust in your choices too. They'll be more happy and work harder, pushing the whole company towards success.

Reserve Your Taster Session


Now he listens before jumping to conclusions

Course Options and Locations

Navigating the world of line management training? Whether you're eyeing a bespoke corporate package or leaning towards the personal touch of one-on-one coaching, there's a smorgasbord of settings at your disposal.

From bustling city centres to virtual classrooms that beam expertise straight into your space – finding a match for your geographical whimsies or digital preferences is just around the corner.

One-to-one coaching

One-to-one coaching gives line managers the chance to boost their skills in managing people. Your coach works closely with you, focusing on your unique needs and goals. This personal touch helps managers grow faster because you get advice that fits just right for your job.

It's a powerful way to shape up as a leader, ready to handle tomorrow's challenges.

This kind of coaching guides managers through changes, and can help find ways to make businesses better, sharpening those all-important management styles and boosting team progress.

With this tailored support, every manager can step up confidently and lead their teams more effectively.

In-depth two or three-day courses

Dive deep into learning with the in-depth two-day line management courses. Perfect for both fresh and seasoned managers, these sessions are a hotspot for skill enhancement. Expert trainers lead small groups, ensuring you get plenty of attention and support.

You'll tackle real-life scenarios through role-play, making it easier to apply what you learn straight away.

The best part is that each class has around 4 participants - so no getting lost in the crowd here! This setup creates a cosy learning environment where everyone can share ideas and grow together.

Plus, these award-winning courses have been celebrated for their quality nine years running. They're designed to give first-time managers all they need to start strong and keep getting better at managing people.

Private and corporate training

Your company might be looking for training that fits just right. That's where private and corporate training comes in. These sessions are great because they can match what your team needs.

If you run a business, this type of training lets you shape the learning so it works best for your staff.

Let's say you want to teach managers how to lead better or help teams work together well. Private and corporate options let you focus on these areas. You choose the place and how the course runs - maybe at your office or somewhere else that suits everyone.

This helps make sure that what people learn is useful for their jobs right away.

How Online Training Works

Dive into the digital world where line management training thrives online – a space where interactive platforms transform knowledge acquisition, ensuring you're just a click away from becoming an astute line manager; keep on reading to find out how the virtual setup can work for you.

Remote training options

Remote training brings learning to you, wherever you are. It uses tech to share knowledge with employees far and wide.

  • Live webinars: Real-time classes over the internet come right into your home or office. You see and hear the trainer and can ask questions.
  • Interactive platforms: Use tools like Zoom or Microsoft Teams for a classroom feel. Here, you can do activities with other learners.

Reserve Your Taster Session


People used to be scared of him - no longer

Learning methods

Online training in line management offers a mix of ways to learn. You can pick up new skills while you work or through special programs your company might run. Mentors and coaches are there too, to give advice and guide you.

It's not just about sitting and listening; it involves doing real tasks that help managers understand better how to lead their teams.

There's no need for classrooms or boring lectures either – this can all happen on the web, where you learn by watching videos, joining in with online discussions, or working through interactive sessions.

Your learning fits into your day without trouble. Plus, digital tools keep track of what courses you've done and how well you're doing. The next step is finding out who should sign up for line management training!

Reserve Your Taster Session


Learn how to be soft on the person yet tough on the issue

The Role and Responsibilities of a Line Manager

Diving deep into the multifaceted world of line management, we'll unpack the core duties that set the stage for successful leadership - because knowing what rests on a line manager's shoulders is just the tip of the iceberg; there's plenty more to explore.

Key roles and responsibilities

Line managers are the go-to people when staff need help or advice. They make sure work gets done well and keep their teams on track.

  • Plan Work: They map out the day's tasks, set clear goals, and tell everyone what needs to be done.
  • Lead Teams: Line managers guide their team, make big decisions, and solve problems that come up.
  • Talk to Staff: Good communication is a must. They explain company plans and listen to team members' ideas and worries. This doesn't have to be as part of a group discussion, you can speak with people one-to-one.
  • Check Quality: Line managers watch over work to make sure it's top-notch and meets what the business wants.
  • Train People: They teach new skills so that everyone can do their jobs better.
  • Sort Out Problems: If there's a disagreement or a hard situation, they step in to fix it fast and fair.
  • Support Workers: A pat on the back or help with a tough task can keep everyone feeling good about their job.
  • Manage Time Well: There are lots of things to do. Line managers decide what's most important and make sure there's time for it all.
  • Look at Performance: They watch how people work, give feedback, and make plans for doing even better.
  • Build Up Trust: When staff trust their manager, they feel safe to share ideas or say if something’s not working right.

First steps for new line managers

Becoming a line manager is an exciting step. You'll take on new challenges and help your team shine.

  • Get to know your team. Learn about each person's skills, goals, and what they like doing.
  • Set clear expectations. Tell your team what you need from them and explain any rules or targets.
  • Make a plan. Think about what the team should do and how you can reach goals together.
  • Build trust. Show that you are there for your team members and that they can come to you with problems.
  • Learn to listen well. Pay attention when your team talks to you, so you understand their ideas and worries.
  • Give feedback often. Let each team member know when they're doing good work or suggest how they could do even better.
  • Manage tasks smartly. Decide who does what by using everyone's strengths in the best way possible.
  • Take charge of problems quickly. If something goes wrong, act fast to fix it before it gets bigger.
  • Keep learning. Always look for ways to get better at being a line manager by reading or talking to others.

How to motivate a team

To get a team going, line managers link the work to something bigger. They show how each task helps reach that big goal. This gives everyone a clear reason to care and try hard. Good line managers also talk up the chain.

They ask for what's needed so their team can do well.

Line managers pick people who can fire up others and tackle tough stuff. These leaders have skills like cheering on their teams and sorting out problems. They make sure everyone knows they're part of a winning group with important jobs to do.

This way, teams feel strong together and ready to face challenges head-on.

Reserve Your Taster Session


Learn to get taken more seriously

Conclusion: The Impact of Line Management Training

Ready to transform your team's dynamics and skyrocket their productivity? Discover how Line Management Training not only hones those crucial leadership qualities but also fosters an environment where success stories are the norm, expertise is shared, and every challenge becomes a stepping stone for growth.

Keep an eye out for upcoming events that could be the game-changer your organisation needs.

Success stories from clients

Clients who took part in line management training have shared some great results. One business saw a big jump in how much work got done, with numbers going up by 20% in just half a year.

People working there felt better about their jobs too, with a 40% rise in happiness at work. Managers learned how to lead and talk to their teams better, which really helped.

Another company said goodbye to fewer workers because they were sticking around longer - a whole 30% drop in staff leaving. This was after their bosses went through the training. And it even led to more money coming into the business; one place had its revenue go up by 25%.

These stories show that learning good line management pays off for both people and profits!

Thought leadership and expertise

People who know a lot about managing others are important. They show us how to lead teams well. This kind of leadership shares smart ways to solve work problems. It helps new managers learn good skills fast.

Line management training gives these leaders a place to start. They share their big ideas in training, so more people can become great at their jobs.

These experts teach the best methods they know for leading teams and improving work life. Everyone who learns from them gets better at handling tough situations with coworkers or making choices that help the whole team do better.

This kind of guidance is not just talk - it's based on what really works out there in real jobs every day.

Reserve Your Taster Session


Stand up for your ideas and also respect theirs

Final thoughts

We've talked about events and courses that can boost your skills. Now let's consider the lasting effect of line management training. Good training shapes great managers, who then build strong teams.

It's all about creating a positive work environment where everyone feels valued and clear on what they need to do. When staff are happy and know their roles, businesses thrive.

Managers who get solid training bring out the best in their people, which means better results for any company. They handle tough stuff like conflict without losing sleep because they're ready for it - trained well and supported by their own bosses.

So investing in this kind of learning makes sense if you want a team that’s not just showing up but excelling every day.

Reserve Your Taster Session


Now by involving people he takes them with him

Line Management Training FAQs

1. What skills will I learn in line management training?

In a line management training programme, you'll pick up a range of skills essential for first-line managers... like conflict management, how to motivate your team and build personal development plans for them.

2. Is online learning effective for line management training?

Absolutely – online learning offers flexibility, allowing you to engage with the course material at your own pace from anywhere.

3. Can social media platforms be used as part of my learning in line management?

Yes, they can! Platforms such as Facebook and Vimeo offer resources and community support that broaden your understanding... Plus, you might discover useful content about remote learning or peer discussions quite handy for self-directed learning.

4. Will there be extra costs after I start an online course in line management?

Good news – no hidden fees here! We will lay out our costs upfront so that motivated learners won't face financial surprises halfway through their personal development journey.

5. What does a typical line management course cover, and how can it enhance my skills as a first line manager?

A line management course is designed to equip individuals with essential line management skills and prepare them for the line management role. These training sessions focus on various aspects such as performance management, conflict resolution, and time management, providing a solid foundation for effective leadership. Through engaging virtual classroom sessions and group discussions, participants learn effective ways to manage teams, develop their management style, and motivate team members using models like the GROW model. By actively participating in live online sessions, individuals can cultivate a management style that is both engaging and focused, ensuring success in the workplace.

6. What are the key components of an effective line management training program, and how can it help improve workplace performance?

An effective line management training program encompasses a range of essential skills required for the line management role, including performance management, conflict resolution, and time management. By providing training sessions in a virtual classroom environment, participants can engage in group discussions and learn from each other's experiences, building a solid foundation for effective leadership. Through live online sessions, individuals can develop their management style, focusing on motivating team members and fostering a workplace environment conducive to growth. By mastering techniques such as the GROW model, managers can effectively manage teams and enhance overall workplace performance.

7. How can line management training sessions benefit both new and experienced managers in honing their management skills?

Line management training sessions offer valuable opportunities for both new and experienced managers to enhance their skills and adapt their management style to meet evolving workplace demands. These sessions cover essential topics such as performance management, conflict resolution, and time management, providing a solid foundation for effective leadership. Through engaging virtual classroom experiences and group discussions, participants can learn from each other's experiences and gain valuable insights into different management styles. By actively participating in live online sessions, managers can refine their approach to motivation and develop effective ways to engage team members. By leveraging techniques like the GROW model, managers can navigate workplace challenges with confidence, ensuring success in their roles.

8. What are some practical strategies that line managers can implement from their training to improve team performance and foster a positive work environment?

Line managers can implement several practical strategies gleaned from their line management training to enhance team performance and cultivate a positive work environment. By mastering performance management techniques and fostering open communication, managers can effectively address issues and provide constructive feedback to team members. Utilising conflict resolution skills learned during training sessions, managers can resolve conflicts swiftly and maintain team cohesion. Additionally, implementing effective time management practices ensures tasks are completed efficiently, contributing to overall productivity. By actively engaging team members through motivating techniques and leveraging the GROW model, managers can inspire growth and create an engaging workplace culture that fosters success.

Reserve Your Taster Session


Learn how to tune in to others and enable them to tune in to you

Get Started Now

Free exploratory coaching session

The first session is free so you're not committing yourself until you're sure this training is relevant for you. You will also learn something practical you can use right away that'll help you handle a difficult situation more successfully at work.

Invalid Input
Invalid Input
Invalid Input