Management Coaching

Learn Practical Skills For Lasting Change


EQ Skill Mastery

Enhance your leadership and communication by mastering emotional intelligence (empathy and assertiveness).

Lasting Change

Repeated practice and feedback lead to sustained behavioural improvements until you're confident under pressure.

Personal Growth

Develop transferable skills for professional and personal success, practice until you're confident.

Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.

Why Choose This Management Coaching Programme?

More Than Just A Course Of Lectures

What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.

Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.

What Makes This Coaching Stand Out?

What makes this coaching stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.

With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.


Join thousands of participants getting results

"What I love about this course is that I didn't just learn about the topic, this course is about ME.  I'm confident I can reliably use my new skills, even when under pressure".

5 stars

A Project Manager At A Tech Company

"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"

5 stars

A Project Quality Engineer

Clients We Have Worked With

Well-known companies who have used this course again and again, over many years

  • Amgen 3
  • BBC
  • aunt bessies
  • Cargill 2
  • Heinz Logo 3
  • Civil service
  • NHS 2
  • Kelloggs Logo 2
  • IGT
  • JM 4 copy
  • Schweppes 3 logo
  • Castrol 3
  • Dewhirst 2
  • avon logo png
  • Nestle Logo
  • RSPB Logo 2022
  • Shell
  • UNHCR 3
  • unilever 2
  • BP 2
  • FBN 2

Coaching Summary

Training Objectives

Feeling stuck at work can be tough, especially if you're in a management role. Our management coaching is here to unlock your potential and iron out the creases holding you back. This training dives into how tailored coaching strategies boost performance and leadership skills, setting you on a path to success.

We’ll explore how our management coaching helps bosses get better at guiding your teams and making good choices. There are different types of management coaching, like executive, leadership, and team coaching, meet different needs in a company. Coaching can make managers feel more confident and help you talk and work well with others.

If not done right, management coaching might not work or could even cause problems for bosses. However, our management coaching makes leaders stronger and helps the whole business do better.

Develop Your Emotional Intelligence

You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.

Transferable Skills

The goal of this training is to equip you with the tools they need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.

Develop Skills

This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.

Repeated Practice and Feedback

In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.

Video Analysis

We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.

Sustained Change

That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.

Course Dates and Price

For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.

Free Initial Session

This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.

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Assertiveness, listening skills and emotional intelligence training

Understanding Management Coaching

Management coaching plays a crucial role in leadership development, providing individuals and organisations with the tools and support needed to thrive. From defining the essence of management coaching to outlining its benefits, this section delves into what makes it an indispensable element in professional growth.

Definition of management coaching

Management coaching helps managers get better at your job. It's all about teaching you new things and making your skills, knowledge, and what they can do even stronger. Think of it like a sports coach working with an athlete to improve your performance - it’s the same idea but for being in charge at work.

A coach guides you to lead well. I can show you how to team up with other people. By doing this, everyone does better work together. This isn't just bossing people around; it's more like helping everyone row a boat in the same direction to reach where they want to go faster.

Role of management coaching in leadership development

So, management coaching does more than just teach people how to manage. It really helps them grow into strong leaders. As a leadership coach I work with managers one on one, giving personalised support and the right tools to develop leadership skills.

These new abilities help leaders guide your teams better, make smarter choices, and reach your business goals.

For a manager to become a great leader, you need to learn important things like emotional intelligence and how to listen well, getting the balance right between empathy and assertiveness. This coaching session gives you space to improve these skills in real situations.

By doing this, you can lead with confidence and inspire your team members to do their best work. This kind of growth is good for everyone - you (the leader), the team, and the whole company too!

Benefits of management coaching for individuals and organisations

Management coaching unlocks a person's potential to maximise their performance. It helps managers and leaders grow, which in turn boosts the entire organisation.

  • Grows Confidence: You’ll feel more confident in your roles after coaching. This greater belief in your abilities leads you to take on new challenges and succeed.
  • Boosts Performance: Managers who receive coaching often see notable improvements in their work output. You’ll learn how to do things better and more efficiently.
  • Improves Skills: Coaching sharpens important skills like talking well with others, leading teams, and solving conflicts. These are valuable in any job.
  • Raises Engagement: When people get coached, they’re more invested in their work. You’ll care more, try harder, and stay with the company longer.
  • Gives New Insights: Coaching bring fresh ideas that can help you see things differently. This can lead to better decisions and new ways of doing tasks.
  • Helps Meet Goals: With a coach's support, professionals can set clear goals and reach them. This helps both your own career growth and the company’s aims.
  • Encourages Responsibility: People learn to take charge of their actions through coaching. This means you make choices that are good for yourself and the team.
  • Strengthens Teams: Team coaching makes groups work better together, leading to stronger results for projects they tackle as a unit.

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He's now far more aware of his impact on others

Different Types of Management Coaching

Executive coaching, leadership coaching, and team coaching are the main types of management coaching. Each type focuses on specific areas such as individual development, leadership skills, and team dynamics.

These different types cater to the needs of individuals and organisations at various levels of management.

Executive coaching

Executive coaching is all about coaching company helping leaders get better at their jobs. Coaches work closely with you, offering support and advice that's tailored just for them. It’s a bit like having a personal trainer, but for your leadership skills instead of your muscles.

This type of career coaching also makes sure bosses keep learning and growing in your roles.

With executive coaching you can bounce ideas around with someone who knows the ropes. You’ll learn new ways to tackle problems and lead teams better. Plus, you get honest feedback from senior leaders so they know what’s working and what isn’t.

That way, they can make changes that really help the whole company do well.

Leadership coaching

Leadership coaching is all about helping managers get better at guiding your teams. It's a part of executive leadership coaching that focusses on how to talk clearly, handle fights, and manage people well.

Good leadership coaches show managers how to ask the right questions instead of just giving out answers. They help you support your teams without being judgmental and focus on helping everyone grow.

This kind of coaching uses skills such as assertive communication and conflict management, as well as technical skills such as learning to listen with empathy when you summarise or paraphrase. With these tools, you can learn to lead in ways that really work, making your teams do great things.

A manager who can coach well makes the whole organisation stronger – you make sure jobs get done better and everyone gets along while doing it. Plus, with solid coaching principles in play, systems for checking how well colleagues are working are way more likely to do what they're supposed to.

Team coaching

Team coaching helps groups reach higher levels. It's like giving a sports team a top coach – everyone gets better at what they do. On this training they’ll learn to listen to one another, ask questions, and guide the group to work well together.

They focus on each person's strengths and how these can make the whole team shine by learning how to give honest feedback that doesn’t upset or offend other people.

This kind of coaching shapes leaders too. Members learn to lead in new ways that help everyone grow. The team sets goals together, like improving how they manage tasks or leading projects smarter.

With the right coach and a good coach, teams find new paths to success and feel more ready for challenges ahead.

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She now feels ore confident in tackling people

How This Management Coaching Can Help You

Increase productivity, team effectiveness and performance by developing effective leadership skills and improving communication and teamwork - this outlines the benefits of our management coaching programme.

Increase productivity and performance

Management coaching steps into the spotlight when it's time to boost work output. Coaching sessions focus on sharpening skills and unlocking your potential. In fact, studies say that with coaching, people can do their jobs up to 25% better.

This means you get more work done, and done well.

Managers can learn how to inspire your teams. You’ll use new leadership techniques to make everyone want to give their best. As you grow, so does the entire organisation – faster and stronger than before.

Develop effective leadership skills

Enhancing leadership skills is key for successful management coaching. By focusing on inclusive leadership and emotional intelligence, managers can improve your communication and interpersonal abilities.

Effective coaching involves active listening to reduce stress and foster better communication within teams. Your coach plays a crucial role in helping you identify strengths, areas for improvement, and strategies for growth, ultimately contributing to increased productivity and improved team performance.

Coaching encourages leaders to develop a growth mindset, essential for sustainable behaviour change. Fostering psychological safety through coaching helps create an environment where you feel comfortable taking risks and innovating towards organisational goals.

Improve communication and teamwork (empathy and assertiveness)

To develop effective leadership skills, it's crucial to focus on improving communication and teamwork through fostering empathy and assertiveness. Assertiveness training is essential for promoting direct, honest, and rational communication in various settings – from professional encounters to personal relationships.

This can significantly enhance team dynamics by reducing the chances of conflict and improving communication skills. On the other hand, emotional intelligence plays a pivotal role in management coaching as it cultivates strong relationships through empathy, nurturing open dialogue, confidence, and trust within teams.

As part of conflict resolution management coaching and leadership training, developing empathy and assertiveness as key skills enables you to effectively resolve conflicts while maintaining respect for others' perspectives.

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Are you helping the think for themselves?

Management Coaching vs. Managing

Management coaching focuses on developing individuals and teams, empowering you to take ownership of your growth and performance. Managing, on the other hand, involves directing and overseeing tasks to ensure they are completed according to set standards.

Key differences

Management coaching and managing differ in their approaches to employee development. Coaching focuses on empowering individuals, emphasising personal growth and skill enhancement. On the other hand, managing emphasises task completion and performance evaluation, often employing a more authoritative approach.

While management primarily centres on directing the work itself, coaching revolves around motivating and developing employees to maximise their potential.

The difference between these two lies in their emphasis: management is concerned with tasks and results, while the coaching style prioritises individual growth and development. This distinction can greatly impact organisational culture and employee satisfaction.

Importance of balancing coaching and managing

Balancing coaching and managing is crucial for effective leadership. As a good managers you need to strike a balance between providing direction and exerting leadership in your teams, while coaches focus on individual performance.

Neglecting the importance of leading and coaching team members can lead to a lack of employee development. Many managers spend most of their time on managing tasks, overlooking the significance of leading and coaching their team members.

Effective leaders understand that balancing coaching and managing is essential for achieving goals and maximising performance within the team. It's important to find a balance between directive and non-directive coaching, which may not come naturally to most managers but is vital for individual growth and overall output within an organisation.

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Learn how to be both firm and fair

The Dangers of Executive Coaching

Executive coaching can be a valuable tool for leadership development, but it also comes with potential dangers. Misuse and overuse of assertiveness training, lack of expertise, and the absence of an individualised approach are all risks to be aware of.

It's important to understand these potential pitfalls in order to ensure that executive coaching is used effectively within organisations.

Potential pitfalls

One potential pitfall of executive coaching is the risk of exacerbating underlying psychological issues in executives, making a challenging situation even worse. Without a thorough diagnostic process, the executive coaching program may fail to fully address all of your needs and provide effective guidance for improvement.

The lack of stringent entry requirements for the coaching industry can lead to individuals with insufficient expertise entering the industry, resulting in inadequate support for those seeking coaching services.

Unclear expectations and objectives further pose a risk as they can lead to ineffective executive coaching outcomes.

Inadequate screening for psychological difficulties may worsen an executive's challenges.

Coaches need robust diagnostic processes to fully meet client needs.

On this training we pay careful attention to what you’re looking for. The first of your coaching sessions is FREE - so you're not committing yourself to the rest of the programme until you're sure this training is relevant for you.

Misuse and overuse of assertiveness training

Assertiveness training is a key aspect of coaching, especially in executive settings. However, its misuse and overuse can lead to potential pitfalls. It's essential to have expertise in the coaching process to ensure assertiveness training is implemented effectively without causing any misunderstandings or misuse within the organisation. Your assertiveness needs to be balanced with a roughly complementary amount of empathy for the other person. This can take considerable practice to master.

This ensures that team members are equipped with the necessary skills to manage conflict while preventing any negative consequences associated with the improper use of assertiveness training.

Research shows that assertiveness training can impact behavioural outcomes significantly. Therefore, it's crucial for the coaching to have an individualised approach and not rely solely on this type of training, as a lack of personalised coaching may lead to misunderstanding and misapplication when it comes to developing effective leadership skills.

Lack of expertise

Insufficient expertise in executive coaching can be harmful, affecting the psychological well-being of executives. Without proper knowledge, coaching might not achieve improved leadership and team management skills.

It could lead to unclear expectations and objectives, resulting in failure to deliver desired outcomes. Also, lacking expertise may cause power overreach and corruptibility within the coaching relationship.

Expertise is crucial for effective executive coaching as it ensures a clear focus on specific management areas and leadership skills. The belief that coaching is more effective than training courses might not hold true without proper expertise in executive coaching; hence the need for knowledgeable professionals when engaging in management coaching.

Importance of expertise in executive leadership coaching

The expertise of your executive coach and (who is also a trained psychotherapist) is crucial for providing effective coaching for executives. I can offer a safe space for self-reflection, aiding in the development of greater self-awareness and emotional intelligence.

This specialised knowledge helps in catering to your individual needs, creating a more personalised approach to coaching that addresses specific challenges and goals. With this expertise, I can guide you through the process of transformational change, helping you develop new coaching skills, and strategies to maximise your performance while monitoring progress towards your coaching goals.

Coaching with this level of expertise are also vital in identifying potential pitfalls or dangers associated with executive coaching, ensuring that assertiveness training is not misused or overused.

Lack of individualised approach in coaching sessions

Moving from discussing what competent, professional coaching looks like to the issue of individualised approach, it's essential to address the existing concern around a lack of consistency in executive coaching impact.

Organisations have noted that new employees often lack crucial communication and management skills, highlighting the pressing need for more personalised coaching in these vital areas.

Meta-analyses have shown that workplace coaching remains ineffective due to the absence of tailored approachesaddressing specific employee needs. To truly maximise the impact of executive coaching, it's imperative to emphasise practical uses when choosing and personalising your coaching.

This individualised approach is crucial for creating impactful outcomes in leadership development and management training. Failing to incorporate this tailored methodology could result in unaddressed gaps and inefficiencies within organisations.

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People used to be scared of him - no longer

Coaching for Manager Development

Manager development coaching focuses on providing personalised support and guidance to help managers enhance your leadership skills, communication abilities, and overall effectiveness in your roles.

This type of coaching can benefit both you (the individual manager) and the organisation as a whole by creating more confident and competent leaders who can drive growth, innovation, and employee satisfaction across entire organisation.

Definition and goals

Management coaching is a process of guiding and supporting managers to enhance your skills, maximise performance, and achieve individual and organisational goals. The main goal of management coaching is to empower managers to motivate your teams, foster effective communication, manage stress, and develop strategies for job success.

This form of coaching helps in creating self-awareness among leaders and improving interpersonal skills crucial for leadership roles.

Coaching for manager development focuses on producing optimal performance at work by setting specific goals, defining success measurements, and encouraging discipline. Its aim is to provide guidance that aligns with the career goals of individual leaders while also benefiting the organisation through improved leadership capabilities.

Benefits for managers and organisations

Management coaching offers numerous benefits for managers and organisations, including:

  1. Enhanced leadership skills - Coaching helps managers develop effective leadership strategies to guide their teams towards success. It enables you to identify your strengths and areas for improvement, leading to more impactful leadership.
  2. Improved team performance - Through coaching, managers can create a more engaged and motivated team, leading to increased productivity and better collaboration.
  3. Better employee retention - Investing in coaching for managers demonstrates the organisation's commitment to employee development, leading to higher staff satisfaction and lower turnover rates.
  4. Enhanced decision-making abilities - Coaching provides managers with tools to make better decisions, resulting in improved outcomes for the organisation.
  5. Increased adaptability - Managers develop the ability to adapt to changing circumstances and lead your teams through challenges effectively.
  6. Stronger communication skills - Coaching helps managers build better relationships with your teams, fostering open communication and trust within the organisation.

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Learn how to be soft on the person yet tough on the issue

Choosing the Right Management Coaching Programme

Considerations for individual or group coaching, delivery options such as virtual, face-to-face, or telephone, and the importance of customised coaching for specific needs and goals.

Considerations for individual or group coaching

When deciding between individual or group coaching, it's important to consider the specific needs and goals of the participants. Individual coaching may be more suitable for personalised development, tailored to address unique strengths and challenges.

On the other hand, group coaching can foster team cohesion and collective growth by encouraging understanding of each member's strengths, weaknesses, and aspirations. This approach can be particularly beneficial for team development and enhancing overall performance.

Budget considerations, preferences of the participants, as well as the specific objectives to be achieved should guide the decision between individual or group coaching. Both approaches offer distinct advantages and choosing the right one depends on various factors including budget constraints and desired outcomes.

Virtual, face-to-face, or telephone delivery

When it comes to management coaching, you have options for how the coaching is delivered – virtual (video calls using Zoom, Skype or Teams), face-to-face, or by telephone. Research shows that all three methods can be effective.

In fact, some studies even suggest that telephone coaching can be more effective. Plus, many virtual coaching programmes are mobile-friendly, making it convenient for individuals to take coaching sessions on the go.

Choosing the right delivery method depends on your specific needs and preferences. Since the pandemic we have introduced a new virtual coaching option which provides easy-access coaching in a flexible and personalised way.

Customised coaching for specific needs and goals

Specifically tailored coaching programmes are designed to address the unique challenges and objectives of individuals or teams, ensuring a personalised approach that aligns with their distinct requirements.

These customised coaching plans serve as an effective tool to establish both short-term and long-term goals for employees, contributing to the enhancement of their skills and overall performance in a targeted manner.

It is imperative for these coaching initiatives to be aligned with the specific needs and aspirations of participants, providing them with tailored support to achieve optimal outcomes while fostering self-awareness, development strategies, and high performance within their roles.

Coaching styles should reflect individual or team differences in managing stressors while developing appropriate strategies that resonate with key stakeholders' expectations.

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Now he listens before jumping to conclusions


In conclusion, management coaching plays a vital role in enhancing leadership skills and improving overall performance. It offers personalised development and skill enhancement for individuals as well as teams.

By fostering creativity, innovation, and effective goal-setting, management coaching contributes to increased motivationand job satisfaction. Embracing the right coaching programme can lead to improved communication, teamwork, and ultimately better productivity within an organisation.

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Stand up for your ideas and also respect theirs


1. What is management coaching?

Management coaching is a professional service where experienced executive coaches can help business leaders and managers develop skills, strategies, and self-awareness to boost their careers.

2. Can executive coaching programs be done online?

Absolutely - executive coaching services are often delivered virtually, giving you the flexibility to connect with top coaches no matter where you're located.

3. What benefits does leadership coaching offer?

Leadership coaching services encourage personal development, enhancing your ability to lead effectively; this supports career growth and improved performance in the workplace.

4. Do business coaches only work with individuals?

Not at all! Business coaches can guide individual leaders or entire teams on their journey towards better management practices and developing successful strategies.

5. How long does a typical executive coaching engagement last?

The length of an executive development program can vary - some might take a few sessions while others could stretch over several months, depending on your goals and needs.

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Now by involving people he takes them with him

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Free exploratory coaching session

The first session is free so you're not committing yourself until you're sure this training is relevant for you. You will also learn something practical you can use right away that'll help you handle a difficult situation more successfully at work.

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