Confidence Building - Training for Managers and Professionals

Boost Your Self-Esteem At Work


Communicate assertively

Learn how to build trust and respect with others, and so you can build strong relationships.

Criticise Constructively

Motivate and inspires with feedback that encourages change, rather than putting people on the defensive.

Confident Leadership

Become a respected leader by convincing other you have the courage to tackle difficult conversations.

Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.

Why Choose This Training?

More Than Just A Course Of Lectures

What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.

Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.

What Makes This Training Stand Out?

What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.

With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.


Join thousands of participants getting results

"What I love about this course is that I didn't just learn about the topic, this course is about ME.  I'm confident I can reliably use my new skills, even when under pressure".

5 stars

A Project Manager At A Tech Company

"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"

5 stars

A Project Quality Engineer

Clients We Have Worked With

Well-known companies who have used this course again and again, over many years

  • Amgen 3
  • BBC
  • aunt bessies
  • Cargill 2
  • Heinz Logo 3
  • Civil service
  • NHS 2
  • Kelloggs Logo 2
  • IGT
  • JM 4 copy
  • Schweppes 3 logo
  • Castrol 3
  • Dewhirst 2
  • avon logo png
  • Nestle Logo
  • RSPB Logo 2022
  • Shell
  • UNHCR 3
  • unilever 2
  • BP 2
  • FBN 2

Course Summary

Training Objectives

This course is designed to help you build your confidence. You'll not just learn about the benefits of having confidence, but will develop your skills so you can actually build more confidence by enhancing your communication skills. You'll learn practical ways to speak assertively without upsetting anyone, listen to others with empathy, set achievable goals, developing positive self-talk, and learning from past experiences, and provide really excellent quality feedback to others so they can adjust and modify their responses to you, until you're satisfied they're giving you want you need.

Emotional Intelligence

You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.

Transferable Skills

The goal of this training is to equip you with the tools they need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.

Develop Skills

This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.

Repeated Practice and Feedback

In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.

Video Analysis

We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.

Sustained Change

That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.

Course Dates and Price

For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.

Free Initial Session

This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.

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Now by involving people he takes them with him

Why is this confidence building training so effective?

For more than 40 years this confidence building training course has proven to be one of the most highly acclaimed. Over the years we've had thousands of managers and professionals through our hands. Many have said it's one of the best online confidence building courses they ever attended. We have helped our clients develop their confidence to communicate more effectively, and succeed in both their personal and professional lives.

The course content shows how we can help you develop your skills to effectively manage difficult situations and conversations, and help you create a positive work environment.

Course Topics

Benefit of this Confidence Building Course


On this confidence building skills training course you’ll learn how to be more assertive, and how to make sure others don’t misinterpret you when you're needing to put your foot down. There’ll be plenty of examples, and you’ll come to recognise the difference between assertiveness and aggression.

Effective communication skills

In order to put other people in the right frame of mind to be able to listen what you want them to hear, you’ll need to develop your own active listening skills, so you can tune in on other people’s wavelength before expressing your own opinions and feelings. On this confidence building training you'll find this handy when you’re negotiating and providing feedback in a way that helps other people take you more seriously.

Conflict management

On this confidence builidng course you'll practice empathising. You'll get so good at guessing what's going through the other person's mind, with kindness and compassion, you'll be able to de-escalate conflicts. On this confidence building skills training course you'll learn how to successfully calm people down, so you’ll then be able to us assertive communication to make your point of view and work collaboratively towards finding mutually satisfying solutions without triggering aggressive behaviour.

Self-awareness and self-esteem

You’ll need to develop your self-awareness in order to be able to tell others what’s going on inside your head. This is a skill that can be learnt on this confidence building skills training course. Once you get better at it, your self-esteem will grow.

Emotional management

Recognising and managing your own emotions is helpful for managing your anxiety, stress, or unhelpful habits and addictions. Once you can master better self control it’ll help you create more positive work environment for your colleagues. This is an important part of this confidence building skills training course. It requires considerable practice to get good at. We can provide you with lots of help, guidance and practice so you can get really good as it.

Personal boundaries

You’ll be able to assert your boundaries, address inappropriate behaviour, and standing up for yourself if a person's request is unreasonable. This takes practice. On this confidence building training course you’ll have plenty of opportunity in the group sessions, as well as a generous amount of private and confidential one-to-one coaching.

Handling conflicts and objections

When other people’s emotions are running hot, you’ll be able to calm them down. This takes practice to do well. The more you practice it the more confident you’ll become. This is another skill. Anyone can learn it. This confidence building skills training course provide you an excellent environment to develop your skills.

Practical application

You won’t just learn from generic exercises somebody else has put together in a video or manual. On this confidence building skills training course you’ll have plenty of opportunities to practice and apply empathy and assertiveness skills in realistic situations, scenarios and relationships that matter to you the most to get right (and cause you the most distress when things go wrong).

One-to-one coaching

As mentioned above - Individual coaching is a big part of this training in addition to group confidence skills training. You’ll have several months worth live online confidence skills training. As a matter of fact we’re so confident in the effectiveness of this training course your sessions won’t end until you’re completely satisfied you’ve got what you came for.


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Learn how to tune in to others and enable them to tune in to you

What Makes This Confidence Building Skills Training Course So Effective?

This confidence building skills training course is designed to provide managers and professionals with a comprehensive understanding of how to build and maintain self-confidence in the workplace. The trainers are highly experienced and well-equipped to teach you the best techniques for staying confident under pressure, managing stress effectively, and projecting an air of authority that inspires trust in your team.

One of the things that sets this course apart from others is its focus on people management skills. Effective communication is essential when it comes to instilling confidence in yourself and others. By learning key techniques such as active listening with empathy, speaking with assertiveness, and conflict resolution with compassion, you'll be better equipped to lead by example while making sure everyone on your team feels heard and valued.

As well as these interpersonal skills, this training course also covers topics such as delegating skills, personal impact skills, soft skills, teamwork skills. These may seem like small things at first glance but can go a long way towards making you feel more empowered in every aspect of your professional life. When all these elements come together during the course's practical exercises and real-world scenarios, it quickly becomes clear why so many business professionals have benefited from our tailored approach over the years.

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Learn to get taken more seriously

Is this the right course for you?

Might this confidence buildling training UK course in London
raise your sights about what you can achieve as a manager?

YES it might, if you really want to be able to ...

  • put your point over in such a way that people recognise you really mean what you say and take you more seriously,
  • be assertive without putting others down, getting into arguments, creating scenes or damaging your reputation,
  • speak up for yourself with integrity and in a calm, and clear and courteous way that commands attention and respect, especially in tricky situations such as managing conflict or disagreement. That's what this confidence building training UK will give you.

Do any of these ring a bell?

If so then you've come to the place ...

  • You hate speaking up in meetings.
  • You Struggle setting boundaries.
  • You struggle to express opinions or feelings.
  • You hate dealing with difficult people.
  • You don't handle criticism well.
  • You struggle saying "no".
  • You don't handle conflict in the workplace well.
  • You don't know how to stand up for yourself without a fight.
  • You don't handle stress well.
  • You have difficulty resolving disagreements.

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She now feels more confident in tackling people

Develop Your Confidence with People Management Skills

Successful people management is crucial to the growth and development of any organisation. Effective people management involves a range of skills, including active listening, communication, delegation and decision-making. Building on these vital skills can lead to positive relationships with team members, higher levels of productivity and overall success in achieving organisational goals. This course will help you develop those skills.

One key aspect of effective people management is the ability to build trust with your team. Trust enables team members to feel comfortable expressing their ideas and opinions without fear of judgment or criticism. This sense of psychological safety fosters creativity and innovation within the workplace. By investing in building trust with your team through open communication channels and transparent decision-making processes, you can create a more collaborative work environment where individuals are motivated to succeed.

Another important skill for effective people management is emotional intelligence - the ability to recognise and manage emotions in oneself as well as others. Stressful situations are inevitable in any workplace but by developing emotional intelligence, leaders can better manage their own stress while also supporting their team during challenging times. Emotionally intelligent leaders not only build stronger relationships with team members but they also cultivate a positive company culture that promotes employee engagement and retention.

Developing strong people management skills should be a priority for all organisations that aim for professional success. Investing time into training programs like confidence building courses helps professionals integrate these essential skills into their daily practice leading not only personal progress but an improved professional outlook as well.

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Are you helping them think for themselves?

How To Build Confidence And Manage Stress


In the business world, having confidence can significantly impact your professional and personal growth. However, it is not always easy to maintain or build self-confidence, especially when faced with challenging situations. This is where this particular confidence-building skills training comes into play - focusing on techniques that help you boost your self-esteem and feel more capable in their roles.

One critical aspect of building confidence is managing stress effectively. In today's fast-paced work environment, it's common to experience high levels of stress regularly. Therefore, learning how to control and channel these stressful feelings positively is essential for maintaining healthy emotional states.

This confidence-building course will equip you with practical tools to manage your emotions better while also improving your overall communication and people management skills. By taking this course as part of career development initiatives, you can become a well-rounded professional who is confident in youself and focused on achieving personal success while contributing meaningfully towards organisational goals.

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Learn how to be soft on the person yet tough on the issue

Is This The Right Confidence Building Course For You?

If you're a manager or a business professional looking to boost your confidence and improve your people management skills, then this course is definitely right for you. Whether you're just starting out in your career or have been in the industry for years, building self-assurance can be a game-changer when it comes to success.

Through this course, you'll learn how to effectively manage stress and anxiety while developing practical strategies for increasing your confidence levels. You'll explore various techniques such as positive self-talk, goal setting, and visualisation exercises that will help you feel more equipped to handle any situation that comes your way. You'll develop your emotional intelligence so you can become much more effective at communicating with other people, whether you're tuning in on their wavelength, or asking them to tune into your wavelength.

With expert guidance from experienced trainers who understand the challenges of the corporate world, this training programme provides an effective blend of theory and practice to ensure sustainable results. You won't just learn about the topic, you'll learn about you. This training is designed to help you develop your skills. By investing in yourself through this professional development opportunity, you can unlock new opportunities for growth and advancement within your organisation.

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Assertiveness, Listening Skills & Emotional Intelligence Training

Confidence Building Skills Training FAQs

What is confidence building training?

This confidence building training course is a program combining face-to-face classroom training as part of a small group, with private and confidential one-to-one coaching online. It is designed to help you develop the skills and mindset needed to increase self-confidence, improve assertiveness, manage anxiety and stress, and achieve personal or professional goals.

Who should consider attending confidence building training?

Anyone who struggles with low self-esteem or lacks confidence in their abilities can benefit from attending this confidence building training course. This program can be especially useful for professionals seeking advancement in your careers.

What types of activities are typically included in confidence building training?

The activities you will enjoy include role-playing exercises, group discussions, cognitive-behavioural techniques such as reframing negative thinking patterns into positive ones that promote self-belief & motivational speeches aimed at inspiring participants towards greater self-awareness. You'll also become an expert at how to give inspiring feedback that isn't patronising or fake. As a matter of fact this is one of the tools most people love about this training course. You'll be practicing it so much you'll become really good at it.

How long does it take to see results from attending a confidence building training course?

This course is deliberately spread out over several months. That is because this is difficult stuff. It wouldn't be realisitic to assume that after a lecture or two and a little practice you could click your fingers and magically transform yourself overnight. That is why you'll receive a generous amount of one-to-one coaching, and a place in a small group so you can practice alongside other people. You won't receive a personality transplant, but with some skill and practice you can develop your abilities, and your confidence will increase in lline with your compitence. Generally speaking - noticeable improvements could start taking place within just weeks after starting. You'll discover new ways of coping better and feel more confident about yourself overall both personally & professionally.

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Get Started Now

Free exploratory coaching session

The first session is free so you're not committing yourself until you're sure this training is relevant for you. You will also learn something practical you can use right away that'll help you handle a difficult situation more successfully at work.

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