Communication skills based on emotional intelligence, that will transform even your most challenging relationships and difficult conversations

Calm people down
Delegate with confidence
Gain enthusiastic co-operation
Give motivating feedback
Influence persuasively
Inspirational leadership
Resolve arguments respectfully
Say “no” confidently
Standing up for yourself
Win people’s trust

Does your feedback help people change?
How are you coming across to your boss?
Can you allow discussion and still keep control?
Do you frequently get into arguments?
Are your conversations achieving what you want?
Are you getting the best out of your people?

For more than 40 years we've specialised in a highly acclaimed leadership training course for managers and professionals called Skills with People

Video Introduction

Enquire About Our Course

Two crucial skills at the heart of this approach

Listening with empathy
Speaking assertively

These will enhance your emotional intelligence, the key to communicating successfully when people are under pressure, and they will significantly increase your success at work.

What will you get out of it?

If your success depends on how you communicate - you’ll be better and more confident at speaking clearly, firmly and with integrity, even when under pressure, and at treating others, even those you find difficult, with respect and understanding.

How is training arranged?

It's a 3-day London UK based training course in a small group, plus six hours of private and confidential coaching sessions by video link or phone. The whole programme is spread over 6 months.

Upcoming course dates

Online video coaching

During the worldwide coronavirus pandemic all our training can be delivered online with video conferencing, or over the phone:-