Communicating Your Excitement
Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.
What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.
Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.
What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.
With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.
Join thousands of participants getting results
"What I love about this course is that I didn't just learn about the topic, this course is about ME. I'm confident I can reliably use my new skills, even when under pressure".
A Project Manager At A Tech Company
"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"
A Project Quality Engineer
Well-known companies who have used this course again and again, over many years
This course is designed to help you demonstrate enthusiasm at work and in your daily conversations. You'll develop skills so that you can express enthusiasm in a way others find motivational, and you'll be more successful at creating a positive environment.
You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.
The goal of this training is to equip you with the tools they need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.
This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.
In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.
We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.
That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.
For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.
This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.
Harnessing Your Passion and Energy
For more than 40 years this training course on how to speak with honesty and integrity has proven to be one of the most highly acclaimed. Over the years we've had thousands of managers and professionals through our hands. Many have said it's one of the best training courses they ever attended on how to be truly authentic when talking with people.
Many people struggle to show their enthusiasm at work. There can be several reasons why you might have difficulty exhibiting excitement, even when you feel it inside. Some of our clients had trouble expressing enthusiasm before they attended this training course. Do any of these ring a bell?
How to show interest and enthusiasm ... without sounding insincere
How to show your enthusiasm
Many people struggle to show their enthusiasm, whether in their personal or professional lives. There can be several reasons why someone might have difficulty in exhibiting excitement, even when they feel it inside. In this article, we'll explore some of the most common reasons why people have trouble expressing enthusiasm.
Despite these challenges, it's important for people to find ways to express their enthusiasm and let their excitement shine through. By building confidence, seeking support from friends and family, and focusing on the positive aspects of expressing excitement, individuals can overcome these barriers and start sharing their enthusiasm with the world.
There can be several reasons why some people struggle to show their enthusiasm, including fear of judgement, lack of confidence, shyness, past experiences, and cultural differences. However, by working through these challenges and finding ways to express their excitement, individuals can improve their relationships, personal growth, and overall well-being.
How emotional intelligence skills can help you show more enthusiasm
He was the chief factory engineer, and loved his job. There was nothing he enjoyed more than fixing problems for people who came to him for help - at least, that was how he felt about it. The trouble was that only those who knew him really well appreciated this. The ones who didn’t know him so well perceived him in quite a different way. To them he seemed unwilling to help, negative and discouraging, and his reputation in the factory was as a poor team player. His manager was so concerned about it that he told the engineer in no uncertain terms to change his attitude if he wanted to keep his job. The engineer was stunned and extremely upset;
The key to the problem was in how the engineer typically responded to people who came to him with requests for help. His private reaction was that he was glad to be asked and eager to get down to detail - though he rarely revealed this. Instead, he would ask technical questions and frown as he applied his mind to the difficulties he was going to have to overcome in order to solve the problem. To most people this gave the totally false signal that he was unwilling or unable to help. The problem was he never said he was keen to help. Nor did he reassure his colleagues that he was confident that, although it might not be easy, he realised how urgent the problem was to them and would not rest until he'd solved it for them. In fact he communicated very little except screw up his face while he was thinking.
There were two main mental obstacles he needed help to overcome in order to rescue his reputation and his career. The first was his assumption that other people were telepathic, in other words, that they would know how enthusiastic he was to help without him telling them. The second was that he was not used to telling people how he felt. Life had taught him it was better to keep his feelings to himself.
He first needed to see himself in action responding to someone who came to him with a typical problem, so that he could appreciate how he was coming across and the effect he was having. A typical conversation was video-recorded, and as soon as he saw it he saw the point. What shocked him was how off-putting was his actual behaviour at the very moment when he was trying to be helpful. Because of his uncommunicative and apparently unenthusiastic response the effect he was having was the opposite of the one he intended.
No wonder, he realised, that he was being misunderstood. It still remained for him, with further coaching and practice, to get used to talking in a more openly enthusiastic way in order to prevent people from getting the wrong idea about his attitude. At first he felt uncomfortable doing it, but the results were very encouraging, and he was soon able to put his communication problems behind him. He reported back to the trainer some time later that what he had learned had not only helped him at work but had also made a big difference at home.