Cultivating a Winning Team Environment
Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.
What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.
Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.
What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.
With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.
Join thousands of participants getting results
"What I love about this course is that I didn't just learn about the topic, this course is about ME. I'm confident I can reliably use my new skills, even when under pressure".
A Project Manager At A Tech Company
"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"
A Project Quality Engineer
Well-known companies who have used this course again and again, over many years
This teamwork training course is designed to help you develop your teamwork skills that are essential for your success. Some of the key skills you'll develop on this course include active listening with empathy, emotional intelligence, conflict resolution, and adaptability. The aim of this training is to develop these skills, so you'll be able to work together effectively, pool your strengths, and support one another in overcoming challenges to achieve you goals and targets.
You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.
The goal of this training is to equip you with the tools they need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.
This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.
In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.
We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.
That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.
For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.
This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.
Unlocking the Power of Collaboration
For more than 40 years this teamwork skills training course on how to lead, mentor and delegate with confidence has proven to be one of the most highly acclaimed. Over the years we've had thousands of managers and professionals through our hands. Many have said it's one of the best team building courses they ever attended. We have helped our clients develop their skills so they can communicate more effectively with their high performing team, and succeed in both their personal and professional lives.
We can help you to become a more effective and successful team player, and improve your overall job performance and satisfaction. More specifically;-
Benefit of this Teamwork Skills Course
By developing your teamwork skills you'll learn how to communicate more effectively with your team. You'll be able to tune in on their wavelength more swiftly, and help them tune into yours. As part of your leadership development you'll learn what good communication look like, so you'll be able to make collaboration easier, and successful team building more likely, as you can more easily monitor your team's progress and make adjustments as you go.
You'll develop the teamwork skills needed to understand other people more easily with your kind and compassionate empathy. With your improved teamwork skills you'll help other people become inspired by your vision with your assertivenes skills. You'll make it more likely you'll be able to build a strong team, achieve your goals and hit your targets.
By developing your teamwork skills you'll learn how to handle difficult conversations, calm people down when they are upset, and resolve conflicts more easily. You'll find others a lot less resistant once they begin to feel properly understood. On this course you'll learn exactly how to do it, and practice until you're good at it. Great teams aren't ones that avoid conflict by denying differences of opinion, they learn how to create an atmosphere of mutual trust and understanding so issues can be safely discussed and resolved.
Inspiring and Motivating
On this teamwork training course you'll learn how to inspire and motivate others. By developing your leadership development and teamwork skills you'll become good at creating a positive and supportive work environment. You'll use your feedback to lift other people's performance with your honest feedback. You'll learn to praise without patronising, and give honest feedback without having to pull any punches, and they'll thank you for your support.
On this leadership development course you'll develop your emotional intelligence as part of this teamwork skills course. You'll be able to learn how to understand and manage your own emotions, and and tune into the emotions of others. You'll have so much practice you'll quickly get really good at it.
With your teamwork skills you'll be able to approach problems and challenges with less tension. That will help you find more creative solutions because you'll be less stressed.
You teamwork skills will help you develop your ability to build stronger, deeper, longer lasting relationships. Being friendly won't compromise your ability to insist on asking for what you want and need. The online training part of this course will support you until you feel confident you know how to do it well.
As individuals the people in your team are pulling their weight, but they could achieve so much more if they pulled together more as a team. As team leader you want to learn how to make this happen.
Benefits of this Teamwork Skills Training
If your team struggles with their communication you may find it difficult to achieve your goals and complete projects effectively. Poor communication can lead to misunderstandings, duplicated effort, and missed deadlines.
This teamwork skills training course will help your team members develop better communication skills. You'll practice, active listening with empathy so you can tune in on each other's wavelength. You'll also learn how to speak assertively, so you articulated your thoughts and ideas with as much clarity as possible, making it easier for other people tune in on your wavelength.
Lack of Trust:
If team members struggle to trust one another, it can lead to conflict with will jeopardise your ability to collaborate. Trust is essential for teams to work together effectively and make decisions that are in the best interest of the team.
This teamwork skills training will help you build trust by facilitating each team members to communicate openly, honestly and authentically. You'll be taught an emotionally intelligent method of providing your constructive feedback to one another that will enable you to be dead straight about what you're really thinking, and how you're really feeling without having to bottle it. Once your fear of upsetting one another with the truth fades away, and you all start communicating more honestly it'll lead to more stronger relationships with deeper trust.
Unclear Roles and Responsibilities:
Teams that don't have a clear understanding of their individual roles and responsibilities can lead to confusion and inefficiencies.
This teamwork skills training course will be able to help you clarify roles and responsibilities within your organisation. You'll be able to discuss it safely if there is any confusion, or competitiveness between team members, making it more likely you'll all be able to pull together towards a common goal.
Resistance to Change:
Teams often resist changes. You may struggle with adapting to new processes or technologies if you're not completely sold on the idea. This can be frustrating for a manager wanting to try new things if it helps improve productivity.
This teamwork skills training can help you empathise with, understand, and then overcome team members whatever lies behind your colleagues' reluctance to change. They are unlikely to be willing to embrace it until they're concerns have been taken seriously. You'll learn how to do exactly that, without compromising your integrity, or giving in (or giving up).
Teams that don't work well together may have difficulty coordinating their efforts and pooling their resources to achieve common goals.
This teamwork skills training can help you develop the skills you need to collaborate more effectively. You learn about and practice conflict resolution, problem-solving, and decision-making. You won't just learn the theory. You'll actually practice it, and keep trying until you're confident you can do it under pressure.
You'll receive lots of one-to-one coaching. So you'll be able to practice both in a group alongside your team, and also privately where you may prefer to speak more freely.
Teams that experience frequent conflict may struggle with morale and motivation, which can negatively impact performance.
This teamwork training will help you understand the causes of conflict and how to resolve it effectively, as well as provide practice at maintaining a healthy team environment, by allowing people to discuss their concerns, and worries without being shushed. You won't dread disagreements, because they won't lead to arguments and tension. You'll be much more confident about how to calm people down when they get upset about something.
Teams that lack effective leadership may struggle with direction and motivation, leading to a lack of progress and success.
If this sounds familiar, if you're the team leader, you may prefer to do this training as part of an external course, away from your team so that you can develop and practice your leadership skills such as delegation and communication. That way you'll be better able to handle your team once you go back to work. You'll find the one-to-one coaching particularly useful for discussing some of your difficulties with individual team members.
If you are a team member wishing your boss was more invested in developing their skills, you can still benefit from learning how to manage upwards more successfully.
Here's a case study of how this course helped someone who had been told that she needed to be more effective in developing her teamwork. She was a senior manager, earmarked for promotion, very task oriented, very analytical and logical. She knew she wasn't getting the best out of some of her team and that some of them were unhappy, but she didn't know how to tackle it. There were complaints from people who felt that she had a down on them, that she put them under pressure and didn't seem to care. Her boss, for the sake of her career, was keen for her both to succeed and to be seen to succeed in overcoming the problem.
She was secretly sensitive to emotional atmosphere but uncomfortable when feelings were openly displayed either by herself or by others. She was sharply aware of people's feelings, and actually cared a great deal when they felt bad. But whenever she tried to get to the bottom of their problems she made them feel worse, first because she stuck exclusively to facts and showed no interest in their feelings, and second because she never revealed her own feelings, which left them guessing and seemed to imply that she disapproved. They consequently perceived her as cold, unfeeling and intimidating. When she discovered this it was a shock to her, because it was so different from how she thought of herself. To overcome the problem she was going to have to learn how to talk both about her own feelings and other people's feelings, and after a lifetime of keeping feelings out of her conversations this was not going to be easy.
It was bound to be difficult initially for her to learn to talk about feelings. That's because the habit of avoiding feelings was based on a fear that many people share, that if feelings are expressed they get out of control. The habit was based on two common assumptions, first, that if you want to be, and be seen to be, competent and professional you have to stick to reason, fact and logic and avoid “becoming emotional” or “irrational”, and, second, that the way to avoid being emotional or irrational is to prevent feelings from being expressed. What actually happens when you try to prevent feelings from being expressed is the very thing you are trying to avoid. The feelings build up inside and you end up being even more tense and even more at odds with the people around you. That's exactly what she was experiencing.
First she needed help to think about her underlying assumptions and fears so that she could challenge them. Then she needed to be shown a calm, safe and professional method of discussing her own and other people's feelings. Then she needed opportunities to practise doing it in a safe and confidential atmosphere where she could take the risk of doing something she was nervous of doing at work, until she began to feel less uncomfortable doing it. Finally she needed to start to put it into practice back at work. When she did so she was enormously relieved and encouraged, because she found her team responded warmly to her. By learning to communicate about feelings she had learned how to create an atmosphere of mutual understanding, respect and trust in her department.
She called the team together and told them she had been learning some valuable lessons about her own style of management and its effect on people. She said she could now see how her style had created tension and problems for them, but that she wanted to change her style, and was now asking for their help in doing so. She said she thought everyone would benefit if they could develop better teamwork in the department.
She invited them to take part in a meeting to discuss teamwork in the department, what was getting in the way, and how those obstacles could be overcome. She invited them to be honest, promising that nothing they said would be held against them. Before launching into the discussion she asked them to take five minutes to think quietly on their own and make a private note of their thoughts. The questions she asked them to think about were:-
When everyone had finished writing she invited them to jump in and speak. She listened with empathy to each one as they spoke, with the result that even though some tough things were being said, a very relaxed and encouraging atmosphere was created in the meeting. What came out of the discussion was a list of the main obstacles to teamwork in the department. She then invited the group to put their minds together on this question:-
What practical steps can we take to remove these obstacles in order to be more successful as a team?
If you can get your team honestly discussing these simple questions together, no holds barred, there's your team building.
An excellent training programme that teaches managers the abilities required to create and manage effective teams is the team building training course. The course emphasises teamwork training and team development, as well as leadership skills and facilitation skills enhancement to assist leaders more effectively interact with their teams. Due to the course's accessibility online, busy managers can easily complete it at their own pace while still having immediate access to the learning insights.
Managers will have the skills necessary to build strong teams and guide them towards team success after successfully completing the course. You will have improved your leadership abilities and obtained crucial knowledge about creating and managing productive teams. The training is a fantastic way to improve the growth of managers and assist you in focusing on managing your teams towards a common objective.
Managers will gain knowledge of the important stages of creating and managing productive teams during the course. You'll be able to pinpoint the qualities of a great team and comprehend the particular requirements of their position and company. Also, the training course will instruct managers on high performance teams and how to create one at work.
In addition to teamwork training, you'll develop your leadership development and management skills. You'll be delighted with the results. Because you'll be improving your leadership abilities you'll learn how to establish a supportive and encouraging workplace culture. That'll help you create an environment people enjoy working in. You'll increase your business and organisation management and the knowledge with the skills you'll need to help you achieve team success. By developing your leadership and management skills, you will be better prepared to guide and mentor team members, as well as foster an environment where team members can achieve their goals and objectives. They'll respect you more, and enjoy working for you!
As the training courses are self-paced, managers can finish them at their own convenience. Although this course won't be instantly available, the coaching can be arranged very easily, so you can work on it whenever it's convenient for you. Managers can easily learn about successful teamwork and team development while still concentrating on other facets of their jobs thanks to the online courses.