How To Set Boundaries

Master Boundaries for Workplace Harmony


Empower Communication

Master how to speak assertively, for self-confidence and respect in both personal and professional interactions.

Balanced Living

Learn how to master your work-life balance for more joy, less stress, and enhanced well-being.
Thumbs up


Gain self-awareness and respect by setting your boundaries, leading to improved relationships and well-being.

Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.

Why Choose This Training?

More Than Just A Course Of Lectures

What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.

Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.

What Makes This Training Stand Out?

What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.

With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.


Join thousands of participants getting results

"What I love about this course is that I didn't just learn about the topic, this course is about ME.  I'm confident I can reliably use my new skills, even when under pressure".

5 stars

A Project Manager At A Tech Company

"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"

5 stars

A Project Quality Engineer

Clients We Have Worked With

Well-known companies who have used this course again and again, over many years

  • Amgen 3
  • BBC
  • aunt bessies
  • Cargill 2
  • Heinz Logo 3
  • Civil service
  • NHS 2
  • Kelloggs Logo 2
  • IGT
  • JM 4 copy
  • Schweppes 3 logo
  • Castrol 3
  • Dewhirst 2
  • avon logo png
  • Nestle Logo
  • RSPB Logo 2022
  • Shell
  • UNHCR 3
  • unilever 2
  • BP 2
  • FBN 2

Course Summary

Training Objectives

Feeling swamped by demands without a moment's peace? Boundaries are the life rafts we all need to stay afloat amidst life's choppy waters. This training course will equip you with solid strategies to carve out your sanctuary in both personal and professional spheres, and help you find more serenity.  

  • Setting boundaries is like drawing lines that help everyone know what's okay and what's not, both in work and personal life.
  • Speaking up clearly about your needs is important. Use "I" statements to communicate without causing blame.
  • Being consistent with your boundaries means sticking to them every day, so people understand and respect them.
  • It's normal to sometimes feel scared or guilty when setting limits, but saying no helps protect your well-being.
  • Learning how to say no and prioritising tasks can help you keep a good balance between work time and personal time.

Develop Your Emotional Intelligence

You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.

Transferable Skills

The goal of this training is to equip you with the tools they need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.

Develop Skills

This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.

Repeated Practice and Feedback

In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.

Video Analysis

We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.

Sustained Change

That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.

Course Dates and Price

For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.

Free Initial Session

This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.

Reserve Your Taster Session


He's now far more aware of his impact on others

Understanding Professional Boundaries

Grasping the concept of professional boundaries is like getting the rulebook for a well-oiled game - it ensures everyone plays fair and respects each other's space, crucial for harmony within any organisation.

It's not just about preventing awkwardness or discomfort; it's a foundation that upholds mutual respect and allows individuals to thrive without stepping on one another’s toes.


Professional boundaries are like invisible lines that help keep work relationships safe and appropriate. They include rules, ideas, and limits set by laws, ethics, and the places we work at.

These boundaries make sure everyone knows what's okay and not okay in a working or caring situation.

Knowing these boundaries helps us stay professional with the people we work with or take care of. It stops things from getting mixed up between personal life and job duties. In places like hospitals or social work settings, they're really important to protect both the person getting care and the one giving it.

Importance for individuals, clients, and organisations

Setting strong boundaries keeps a work place safe. People and organisations rely on these limits to protect everyoneinvolved. They help workers and clients build good, effective relationships that focus on the client's needs.

It is key for all to know these lines that should not be crossed in their working bond.

Boundaries are part of laws, ethics, and rules set by groups. They let people lead with clear roles, keep things stable, and show everything openly in the bond with clients. These borders also guard against getting too close in social jobs or care roles.

This way both sides can keep a healthy balance in their relationship.

Reserve Your Taster Session


She now feels ore confident in tackling people

Identifying Your Boundaries

Discovering your personal limits is akin to mapping out a blueprint for your well-being—essential in navigating the terrain of professional and personal interactions. It's about tuning into your core values, recognising what truly matters to you, and drawing lines in a way that safeguards your time, energy, and emotional health.

Prioritising your values in work and life

Think about what matters most to you. Maybe family comes first, or perhaps it's your art or helping others. Your job might be a way to pay bills or a step towards your dream career.

Whatever it is, make sure work fits around these things, not the other way around. This keeps you happy and stops work from taking over.

Stick with choices that match your personal values. Say no when something feels wrong for you. This could be turning down extra hours if they cut into family time or refusing tasks that clash with your beliefs.

Showing this kind of respect for yourself makes others see and honour your needs too.

Now let's talk about testing hard boundaries..

Testing hard boundaries

Testing hard boundaries means finding out what you can really handle. You look at what is most important to you and push a bit to see if these limits are strong. It's key for your mind and heart to feel good about where you stand.

Sometimes this might be tough but it helps you grow stronger.

To do this well, think of the main limits that matter in your life or job - like saying no to too much work or making sure others respect your personal space. Try sticking with them even when it gets hard.

This shows how solid your hard boundaries are and keeps relationships healthy without drama.

Practising soft boundaries

Moving from firm limits, soft boundaries are more flexible. Think of them as rules that can bend in some situations. For example, you may usually not answer work calls at dinner time, but if there's an urgent project, you might make an exception just for that night.

This kind of boundary lets you weigh each situation and decide what's best at the moment.

To do it well, listen to your feelings and needs. If a request makes you uncomfortable, it’s okay to say no or ask for time to think about it. Setting these gentler lines helps build a healthy life where respect goes both ways – people understand your usual limits but also know when there's room for give-and-take.

Making a commitment

Once you've got the hang of soft boundaries, it's time to make them stick. A big part of setting healthy boundaries is committing to them. Think about your values and what matters most to you.

This will help you decide where to draw the line.

Say you're someone who needs quiet time after work. You might decide not to take calls from the office once you're home. Stick to this rule, even if it feels tough at first. It shows others that your personal time is important and not up for grabs.

Keep in mind, your mental health and well-being come first.

Reserve Your Taster Session


Are you helping them think for themselves?

Benefits of Setting Boundaries

Learning to set boundaries is like crafting your own personal blueprint for wellbeing - where you define the territory for peace and productivity in both work and life, inviting a sense of control that's truly empowering..

fancy discovering how?.

Improved mental and physical wellbeing

Setting boundaries can lead to feeling better in your mind and body. You take control of what you do, who you spend time with, and how others treat you. This means less stress and more energy to enjoy life.

Good boundaries help you look after yourself by saying no when you need to rest or step away from too much work.

Think about a garden fence – it keeps the good things in and the bad things out. In the same way, when you set healthy boundaries, you keep your peace and health safe. This makes for a happier, calmer life where your own needs matter just as much as other people's requests or demands.

Increased self-awareness

Knowing your own boundaries helps you understand yourself better. You start to notice what makes you comfortable and what doesn't. This awareness is a big step towards taking good care of your mind.

It's like having a map of your feelings and choices – it shows where you stand strong and where things get too much for you.

Having clear limits also means you can stand up for yourself with confidence. You know when to say yes and when no is the best answer. This builds self-respect, as well as respect from others.

With this kind of self-knowledge, independence grows, so does feeling good about who you are. Your mood gets better because life feels more in control – that’s the power of knowing yourself through your boundaries!

Better work-life balance

As you become more self-aware, you'll likely notice how setting boundaries directly impacts your work-life balance. Good boundaries lead to less stress and more time for the things that matter.

They help you leave work at work, so you can enjoy your hobbies, relax at home or have fun with loved ones. Your mind stays clearer and your body feels better when work doesn't eat into personal time.

With healthy limits in place, you're saying yes to a balanced life. You meet deadlines without letting tasks take over every hour of your day. This means having energy left for cooking dinner or playing with your kids after finishing up at the office—real signs of success! Setting these boundaries is key for a happy, fulfilling life where job pressure doesn't spoil precious moments away from it all.

Reserve Your Taster Session


Assertiveness Training

How to Set Boundaries in the Modern Workplace

Navigating the 9-to-5 grind while keeping your personal space intact? It's a juggling act, for sure - yet setting boundaries in the modern workplace isn't just possible; it's essential.

Let's dive into carving out that professional 'me-space,' without ruffling feathers or dropping balls.

Clear communication

Talk clearly and straight to the point when setting boundaries at work. Tell your co-workers or boss what you need in a kind but firm way. Use "I" statements like "I need an hour of quiet time to focus on my tasks," so people understand your needs without feeling blamed.

This helps everyone know what's okay and not okay for you.

Be ready to repeat yourself, too, because sometimes people forget or ignore your boundaries. Stay calm and say it again if that happens. It shows that you mean what you say about your limits, which is part of having strong communication skills.

This makes sure everyone knows where they stand and can respect each other better at work.


Sticking to your boundaries every day matters a lot. It's like building a muscle; the more you do it, the stronger it gets. Keep your work boundaries firm and people will know what you expect.

This helps everyone stay on track and keeps stress down.

Being consistent with your limits shows others they are important. Think about the reasons why you set these rules at work. Start small and build from there. You'll soon find that keeping to these guidelines becomes much easier over time!

Respecting personal time

Being consistent with boundaries leads to respecting personal time. This means saying no when work tries to eat into your home hours. Everyone needs a line between job tasks and private life—to recharge, be with family, or enjoy hobbies.

Your phone and email need a break too! Turn them off after work so you can have peace.

Protecting your personal time keeps you fresh for the next day at work. It helps stop feeling tired all the time. Tell your team clearly: "I'm here from nine to five." Stick to it so everyone knows when they can reach you—and when you're off duty for self-care and rest.

Reserve Your Taster Session


Learn how to be both firm and fair

Overcoming Barriers to Setting Boundaries

Striking the right chord with boundary setting isn't always a walk in the park – it's about bravely facing those inner nagging fears and that persistent guilt trying to tell us we're asking for too much.

Yet, mustering up some assertiveness is key; it's your backstage pass to a show where personal limits are respected, not trampled on.

Fear of conflict

Some people find it hard to set boundaries because they don't want to fight or upset others. They might think setting boundaries will lead to arguments. This fear can make someone stay silent even when they feel uncomfortable or stressed.

It's tough to speak up about what you need, but not saying anything can hurt your well-being. You have the right to say no and ask for space without feeling bad. Setting these limits helps you and others know what is okay and not okay.

It’s all part of taking care of yourself at work and in your personal life.

Feeling guilty

Feeling guilty might creep up when you try to set boundaries. It's a common struggle, yet it doesn't have to hold you back. To get past this, realise that taking care of your well-being is not selfish.

Learning the difference is key. You're allowed to protect your time and energy.

Setting realistic expectations helps too. Understand that if you don't keep strong boundaries, anxiety and guilt can grow. Talk about your limits before they are pushed by others, not after.

This way, you stand firm without feeling bad later on for having let things slide too far.

Lack of assertiveness

Setting boundaries can be tough if you're not assertive. You might worry about what others think or feel scared to speak up. But being assertive is key to saying no and making sure people respect your time and space.

It's okay to set healthy rules for yourself without feeling bad.

Assertiveness helps you protect your well-being. You can still be nice when telling others about your limits. It's a way of caring for yourself and keeping a good balance in life or work.

Now, let’s look at some tools that will make setting these boundaries easier.

Reserve Your Taster Session


How aware are you of your effect on others?

Tools for Setting Boundaries

Discover the art of saying 'no', harness the power of communication, and learn to prioritise like a pro—your toolkit for setting healthy limits is right here, waiting to change the game.

Keep reading, and unlock your potential for freedom within boundaries..

Communication techniques

Speaking up for yourself is key. Use your voice to tell others what you need and don't want. Listen well, too. It's a big part of sharing ideas clearly. Be honest but kind when you talk about your limits.

This helps make sure everyone understands.

Choose the right time to talk about boundaries. Not in a rush or when someone's upset, but when you can both focus on the conversation. Use "I" statements like "I feel" instead of "You make me feel." This way, no one feels blamed.

Keep it simple and direct so there’s no confusion about what you’re saying.

Saying no

Saying no can be tough, but it's a key part of setting boundaries. It helps you keep your personal space safe and sound. When you learn to say no in the right way, it shows that you respect yourself.

You also show others how to treat you with respect too.

No doesn't have to mean something bad. It can be said with kindness and still be strong. At work, saying no the right way keeps your well-being on track. It stops you from feeling overwhelmed with too much stuff to do.

Remember this: No is not just a word - t's a full sentence and sometimes all that needs to be said. See our page on Saying No for more details.

Prioritising tasks

Getting your tasks in order is like picking what to do first when you're super busy. It's a big part of making good boundaries at work. You look at what’s most important and what needs to be done soonest, then start there.

This helps keep your work life and home life happy and balanced.

Imagine you have a list of things to do – some are big deals, others not so much. Pick the ones that matter most and have tight deadlines; this way, things won't pile up. This smart move can make you more focused at work and more relaxed when it’s time to chill out at home.

Reserve Your Taster Session


Now he listens before jumping to conclusions

The Importance of Maintaining Healthy Boundaries

Keeping those boundaries in check isn’t just about saying ‘no’ when you're stretched too thin; it's the backbone of a professional persona that won't crumble under pressure. It's essential for staving off burnout and keeping interactions with colleagues crisp, ensuring everyone knows where they stand – no crossed wires or accidental oversteps here.

Avoiding burnout

Setting boundaries is like putting up a fence around your well-being. It keeps out stress and emotional weight that can lead to burnout. When work bleeds into personal time, it's easy to feel overwhelmed; drawing a line protects you from this.

Think about what causes you strain at work—maybe it's too many tasks or long hours. Say no to extras when necessary. Your mental and physical health will thank you for it.

Keeping those fences strong means guarding your downtime fiercely. Make sure breaks really are breaks, away from emails and calls. This balance helps keep job satisfaction high while stopping burnout in its tracks.

Remember, taking care of yourself isn't selfish—it ensures you can do your best without falling apart.

Maintaining professionalism

Keeping strong boundaries helps stop burnout and keeps you acting professionally. It's like having rules that guide how you work with others. These rules protect both your well-being and the quality of the care or support you give to people.

In jobs where folks work closely together, like in health or social care, this is really important. You keep a good balance by not getting too involved on a personal level.

With clear professional boundaries, everyone knows what to expect from each other. This means better relationships at work and more trust from those you help or team up with. By sticking to these guidelines, you show respect for yourself and set an example for others in how to maintain healthy personal boundaries.

Reserve Your Taster Session


People used to be scared of him - no longer

How to Set Personal Boundaries in Personal Relationships

In the dance of personal relationships, setting boundaries is like choreographing your own space -- it's essential for a harmonious routine. From speaking up about your needs to drawing lines with family and friends, discover ways to maintain the respect and connection you cherish.

Identifying and communicating your needs

Knowing what you want helps make strong boundaries. Talk about your needs with friends or a partner, using "I" statements to keep things clear. This way, you show where your line is and what makes you feel good or bad in a relationship.

Setting these lines early means fewer problems later. It's part of making sure everyone feels happy and respected. Think about what matters to you and let others know – it's key for healthy relationships where people look after each other's well-being.

Setting boundaries with family and friends

With family and friends, setting boundaries can sometimes be tricky. They may expect more from us because of our close relationship. But it is vital for everyone to respect each other's personal space and time.

Start by knowing what you need for your own well-being. Then, tell your loved ones about these needs in a simple way.

Use 'I' statements to keep things clear - like "I feel overwhelmed when I don't have time to myself" instead of blaming them. This shows that you care about the relationship but also value your own health and happiness.

Stick to what you say to show that these boundaries are important for keeping good ties with them.

Reserve Your Taster Session


Learn how to be soft on the person yet tough on the issue


To sum it up, setting boundaries is key to staying happy and healthy. It helps you stand up for yourself and know what works for you. Remember, it's okay to say no and take care of your own needs.

Stick to your limits, and watch how life turns brighter. You've got this – start small, stay strong!

Reserve Your Taster Session


Learn to get taken more seriously

How To Set Boundaries FAQs

1. What are boundaries in relationships?

Boundaries keep our personal space and feelings safe - like an invisible line. There are many kinds, such as emotional, physical, and more.

2. Why should we set boundaries?

Setting limits helps us stay happy and healthy. It's about taking care of our well-being by saying what's okay and what’s not.

3. How can I tell someone my boundaries?

Be clear! Tell them nicely but firmly about your limits - whether it’s how close they stand or sharing personal details.

4. What if I feel bad for setting a boundary?

It's normal to feel guilty at first but remember, setting these rules is part of looking after yourself… self-care is important!

5. Can boundaries change in a relationship?

Yes - they can get more flexible or firmer over time; life changes, so do our needs... just keep talking about it with the person involved.

6. Is it okay to ask others about their boundaries too?

Sure thing! Knowing other people’s limits respects them - and helps everyone get along better.

7.How can I set and maintain healthy boundaries, both physical and emotional, in various types of relationships, including intimate, romantic, and with family members, to promote my emotional and mental well-being, establish clear boundaries, and foster positive outcomes while avoiding poor or blurred boundaries that can lead to feeling guilty?

Setting and maintaining boundaries, whether they are physical, emotional, or related to specific types of relationships, is crucial for your emotional and mental well-being and for nurturing positive relationships. Here's a comprehensive guide on how to set and maintain healthy boundaries:

1. What are boundaries, and why do they matter? Boundaries refer to the limits and guidelines that define appropriate behavior and personal space in physical and emotional aspects of your life. Setting and maintaining boundaries is essential for fostering healthy relationships, protecting your emotional well-being, and avoiding blurred boundaries that can lead to feeling guilty or experiencing poor mental health.

2. What are the different types of boundaries? There are various types of boundaries, including physical boundaries (related to personal space and physical intimacy), emotional boundaries (related to feelings and emotions), intellectual boundaries (related to thoughts and ideas), and cognitive job boundaries (related to work-life balance).

3. How can I set healthy boundaries in relationships? To establish healthy relationship boundaries, begin by clearly defining your personal and emotional boundaries and communicating them with the people involved. It's important to strike a balance between hard and soft boundaries, as overly rigid boundaries can hinder relationships, while overly flexible boundaries may lead to blurred boundaries.

4. How do I maintain boundaries in intimate and romantic relationships? In intimate and romantic relationships, it's crucial to establish clear boundaries for physical intimacy and emotional well-being. Consistently communicate your boundaries, prioritize self-esteem, and respect other people's boundaries to ensure a healthy relationship.

5. What about boundaries with family members? Establishing boundaries with family members can be challenging but necessary for your psychological well-being. Openly communicate your boundaries, and remember that maintaining boundaries may require ongoing effort and negotiation.

6. How do I avoid feeling guilty about setting boundaries? Feeling guilty about setting boundaries is common but not necessary. Remind yourself that setting boundaries is a healthy practice that benefits both you and your relationships. Seek support from a mental health professional if needed to address any guilt or discomfort.

7. How can I ensure positive outcomes from boundary-setting? Setting and maintaining clear boundaries can lead to positive outcomes, such as healthier relationships and improved mental health. Focus on practicing setting boundaries consistently and respecting other people's feelings and boundaries in return.

In summary, setting and maintaining healthy boundaries, whether physical or emotional, in various types of relationships, is essential for your emotional and mental well-being and for fostering positive outcomes. Remember to communicate your boundaries effectively, prioritize self-esteem, and respect other people's boundaries to nurture healthy relationships and avoid blurred or unhealthy boundaries.

Reserve Your Taster Session


Learn how to tune in to others and enable them to tune in to you

Get Started Now

Free exploratory coaching session

The first session is free so you're not committing yourself until you're sure this training is relevant for you. You will also learn something practical you can use right away that'll help you handle a difficult situation more successfully at work.

Invalid Input
Invalid Input
Invalid Input