Clear Speech Leading To Strong Bonds
Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.
What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.
Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.
What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.
With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.
Join thousands of participants getting results
"What I love about this course is that I didn't just learn about the topic, this course is about ME. I'm confident I can reliably use my new skills, even when under pressure".
A Project Manager At A Tech Company
"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"
A Project Quality Engineer
Well-known companies who have used this course again and again, over many years
This course is designed to help you develop your communication skills to help you become more successful in both your personal and professional life. Communication is a complex process involving verbal, nonverbal, emotional, and cultural elements. However, with practice anyone can develop their communication skills to become an effective communicator. On this training course will explore how to become a more effective communicator by exploring important components such as active listening, empathy, assertiveness, planning & organisation, body language cues and more. Through this course you'll be able to confidently communicate your thoughts clearly while building strong relationships.
You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.
The goal of this training is to equip you with the tools they need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.
This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.
In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.
We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.
That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.
For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.
This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.
Developing a strong understanding of effective communication is key to becoming more proficient and successful in our personal or professional lives.
Effective communication is vital for success in both personal and professional settings. It serves as a key element of building strong relationships with others, understanding the needs of one another, resolving conflicts, exchanging ideas efficiently and achieving desired results.
Clear discourse and good communication also helps people connect better by creating mutual trust and understanding among each other. Furthermore, effective communication enables leaders to influence their colleagues towards a unified goal while ensuring compliance and commitment from its employees.
With active listening being an important part of successful communicating, genuine interest in what others have to say demonstrate respect which goes a long way in strengthening any relationship.
The art of active listening with empathy is a powerful technique that requires being present with an open mind and actively paying attention to the verbal and non-verbal cues of the speaker.
Developing a strong presence and communicating complex ideas in an assertive, yet non-aggressive manner can help get your message across to others effectively.
Set boundaries and respect other people’s boundaries. Make it clear in a direct manner what you are willing to accept and what is off limits.
Here's how to say it:-
Developing a plan with detailed goals and objectives is an important part of communicating effectively.
Developing a communication plan
A communication plan is essentially a roadmap for how, when and what information is delivered to important stakeholders for effective communication. It is a strategic tool used to outline communication objectives with teams or assess the progress made in achieving them. Effective communication planning involves delivering information to the right audience, ensuring that they understand and relay back their feedback.
Speaking clearly and concisely while expressing oneself through appropriate tone and diction are key skills to becoming a successful communicator.
Utilise nonverbal cues such as facial expressions, body language, and gestures to reinforce the messages being communicated.
Utilising facial expressions and gestures is an important part of effective communication. Facial expressions and gestures can convey messages more strongly than verbal language, helping people to express their feelings or thoughts in a nonverbal manner. Improving these nonverbal communication skills, including facial expressions and gestures, can lead to better overall communication outcomes.
Creating an amicable environment by establishing trust and rapport with the audience is paramount to creating strong communication.
Be aware of biases and assumptions, avoid the use of jargon or cliches, and prevent multitasking and distractions during important conversations.
Taking feedback from others and reflecting on our own communication skills is a great way to continue to become an effective communicator. Take the time to evaluate yourself and those around you for more opportunities of self-improvement!
is an integral part of becoming a more effective communicator as it enables individuals to learn, grow and continually improve. By asking for feedback at the end of interactions or conversations, individuals can be more successful in their personal and/or professional life. Frequent and meaningful feedback improves productivity and helps build strong relationships between colleagues within the workplace.