Master the Art of Winning Hearts and Minds
Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.
What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.
Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.
What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.
With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.
Join thousands of participants getting results
"What I love about this course is that I didn't just learn about the topic, this course is about ME. I'm confident I can reliably use my new skills, even when under pressure".
A Project Manager At A Tech Company
"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"
A Project Quality Engineer
Well-known companies who have used this course again and again, over many years
This course is designed to help you develop your communication skills so you can more confidently win people's cooperation. This is a crucial part of success in many aspects of life. From managing teams, running businesses, creating successful relationships and collaborations - the key is effective leadership and cooperation. You'll learn how working together can make almost any goal more achievable, and how exactly you can go about winning people over for efficient collaboration. You will learn the importance of effective communication techniques that are designed to help you gain others' agreement on essential objectives.
You'll learn that cooperation is essential for achieving common goals among individuals and teams, and improves productivity, morale and problem-solving skills. You'll develop your abiltiy to employ strategies such as active listening, demonstrating the benefits of cooperation and understanding values/concerns to win people’s cooperation. You'll learn empathy, as it plays an important role in fostering collaboration by allowing individuals to understand one another emotionally and intellectually.
You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.
The goal of this training is to equip you with the tools they need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.
This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.
In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.
We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.
That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.
For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.
This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.
Challenges in Winning Cooperation |
How This Training Course Helps |
Lack of Communication Skills |
You'll learn how to enhances your interpersonal communication abilities for clearer interactions. |
Emotional Awareness Gap |
You'll develop understanding of emotions, aiding in recognising and managing both one's and others' emotions. |
Difficulty in Resolving Conflicts |
This course teaches conflict resolution techniques, promoting peaceful solutions and maintaining relationships. |
Lack of Empathy |
Learn how to cultivate empathy, enabling individuals to comprehend others' perspectives and feelings. |
Ineffective Team Collaboration |
Learn how to promote teamwork and collaboration skills, fostering a sense of unity and shared goals. |
Resistance to Change |
Learn how to build adaptability and flexibility, helping people navigate changes more smoothly. |
Poor Relationship Building |
Enhance your relationship management skills, leading to stronger and more positive connections. |
Low Conflict Resolution Skills |
Provides strategies to address conflicts constructively, preserving cooperation amidst disagreements. |
Being able to understand other people and their motives is crucial if we are to win cooperation from them in any kind of endeavour.
Active listening, demonstrating the benefits of cooperation, understanding other people's values and concerns, and viewing ideas from other perspectives are key strategies for winning people’s cooperation.
Creating a workplace environment that fosters collaborative teamwork and successful leadership is essential for gaining people's cooperation.
To ensure a sense of cooperation in the workplace, it is essential for leaders to recognise individual talents and strengths, resolve conflicts swiftly and encourage collaboration.
Understanding others' thought processes and motivations can allow for successful cooperation, making it key to fostering inclusive environments.
By examining the psychological processes, we can explore why people are likely to cooperate and how this encourages successful collaboration.
Encouraging people to cooperate requires communicating effectively in order to build trust and create a better way of achieving the desired outcome.
The best technique for encouraging people's cooperation is by making sure that two-way communication takes place where ideas, perspectives and thoughts are shared between all parties involved.
If your attempts at getting people's cooperation fail then try establishing common ground or playing a game with them in order the encourage discussion and gain consensus on a plan of action.
Yes, we offer a course on communication techniques as well as negotiation strategies which focus on understanding what motivates others and appealing through emotion so they will be more likely to agree too your requests or recommendations.
One should hope for reciprocity when attempting get others' cooperation - that if they give you something you will also return an equivalent degree of effort or contribution back which helps everyone benefit from collaborating together towards finding solutions & advancing meaningful work quickly and effectively.