"Skills with People" - a management training course in communication skills

We offer just one management training course.  Its title is, "Skills with People".  It's London based.  You'd be hard pushed to find a training course which can enhance your communication skills more thoroughly, deeply and lastingly.  It will be relevant for you if:

• the effect you have on other people at work matters,
• you want to be more successful at handling your most challenging encounters,
• you want to develop your emotional intelligence,
• you are looking for a course with a long and reassuring track record.
  
  

Introduction

           For a brief printer friendly introduction to the course go to ...
               

Site Map

• Home
• Who needs people skills?
• Testimonials
• The Interpersonal Skills Trainers
• Contact, Dates, Prices
• Quick summary of distinguishing features 
• Why choose "Skills with People"?
• Management Training Objectives
• Management Coaching Method
• Featured Case Study
• Previous Case Studies
• Examples of People who have used the "Skills with People" Course
• "Skills with people" course contents
  • THEORY:
  • What is Emotional Intelligence
  • What is Social Intelligence?
  • BASIC SKILLS:
  • Listening with Empathy
  • Speaking Assertively
  • PRACTICAL APPLICATIONS:
  • Appraisal training
  • Assertiveness Skills Training
  • Building Rapport
  • Calming People Down
  • Change Management Skills Training
  • Coaching Skills Training
  • Communication Skills 
  • Conflict Resolution Training 
  • Constructive Criticism
  • Consulting Skills 
  • Customer Liason Skills
  • Customer Service Skills Development 
  • Delegating Skills 
  • Effective Communication Skills Training
  • Getting the Best Out of People 
  • Giving Bad News
  • Giving Feedback
  • Handling Aggression
  • Handling Complaints
  • Handling Difficult People 
  • Handling Objections 
  • Influencing Skills Training
  • Interpersonal Business Skills Training 
  • Leadership Development
  • Leadership Skills Development 
  • Listening Skills 
  • Management Development
  • Management Style 
  • Management Training 
  • Managing Change
  • Managing Upwards 
  • Meetings - Taking Part in
  • Motivating People 
  • Performance Management
  • Personal Effectiveness
  • Persuasion Skills Training 
  • Praising and Criticising 
  • Praising without Patronising
  • Receiving Criticism 
  • Resolving Disagreements 
  • Running Meetings 
  • Sales Training 
  • Selling Skills 
  • Soft Skills Training 
  • Team Building 
  • Team Development 
• Course Preparation 
• Emotional Intelligence Test
• Podcasts
• Podcast 1 - A typical telephone enquiry
• Podcast 2 - The practical relevance of emotional intelligence 
• Brief introduction to the "Skills with People" course
• Introduction (PDF)
• "Skills with People - Course Brochure

• Brochure (PDF)