Unlock Your Team's Full Potential
Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.
What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.
Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.
What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.
With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.
Join thousands of participants getting results
"What I love about this course is that I didn't just learn about the topic, this course is about ME. I'm confident I can reliably use my new skills, even when under pressure".
A Project Manager At A Tech Company
"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"
A Project Quality Engineer
Well-known companies who have used this course again and again, over many years
Crafting a first-rate team that thrives in unison presents a formidable challenge - one that's all too familiar to many of us. We’ve coaching many people who have had to grapple with those very trials and tribulations. Our training is designed to deliver an arsenal of tactics designed to nurture development and solidarity among your ranks. Immerse yourself, and learn how to triumph with your team.
You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.
The goal of this training is to equip you with the tools you need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.
This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.
In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.
We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.
That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.
For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.
This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.
Team building isn’t just about having fun events and activities that get us working together. Playing games, challenges for a few minutes might be fun, a bit like sports day for our work crew, where you have a chance to bond and have a good laugh, and but on their own they don’t teach people the skills they’ll need when they have to discuss competing priorities, or have to negotiate and share out limited resources between themselves.
By contrast our team development course digs deeper into what makes us tick as a group. It's about helping teams adapt and grow. This means looking at our strengths and weaknesses, setting goals together, and developing communication skills to keep improving how the whole team works together.
Embarking on the journey of team development is much like steering a ship through shifting seas – we traverse from the calm waters of 'Forming' to the tempestuous waves of 'Storming'.
Then, as captains of our vessel, we guide our crew towards the serene harbours of 'Norming' and 'Performing', before eventually docking at the final port: 'Adjourning'.
At the start of our team's journey, we're in the Forming stage. Here, everyone feels bright-eyed and full of ideas about what’s ahead. We’re excited to meet new teammates and hear all the different thoughts on how to tackle tasks.
It’s a bit like the first day at school; some may feel nervous while others can't wait to jump in.
During this time, we are polite and often quiet as we find out about each other. We try to understand how everyone fits together in this puzzle called teamwork. Our leaders play a big role now - they help us set goals and make sure we all know what we should be doing.
This stage sets us up for success before any challenges come our way - and believe me, those will come soon enough as we move into the Storming stage.
In the storming stage, we often find ourselves in choppy waters. It's like suddenly, everyone has strong opinions and isn't shy about sharing them. Conflict pops up because we're all trying to figure out where we fit within the team.
This is normal - totally expected even - but it sure can make things feel a bit tense.
We start testing the limits during this time, seeing how far we can push those boundaries that were set in the forming stage. Here's where our differences come into play; what one person thinks is a great idea might rub another the wrong way.
This means there could be some arguments and eye-rolling moments among us. It's just part of becoming a stronger team!
Moving past the storms of conflicting ideas and strong opinions, we reach a calmer sea called norming. Here, we really start to find our groove as a team. We've battled through our differences, and now it's time for harmony to take root.
Everyone begins to understand what they're good at and how they can contribute best.
In this stage, trust blossoms – it's like unlocking a new level in our teamwork game. We figure out what makes each other tick and lay down some ground rules that help us all pull together instead of apart.
It's not just about getting along; it’s about creating something special from all the skills we bring to the table. This is where we turn from a bunch of individuals into an actual team, ready to face whatever comes next with confidence in one another!
We hit our stride in the performing stage. It's where we see all our hard work pay off. We're like a well-oiled machine, ticking along smoothly with everyone knowing exactly what to do and when to do it.
High productivity flows through the team here - our goals are within reach because we cooperate like pros and problems get solved fast.
In this sweet spot, conflicts have settled down and we can focus on getting things done without bumping heads. Trust me, it feels great when we're all zooming ahead together, each of us playing our part perfectly.
This is the magic zone for any team; reaching it takes effort but boy, does it make a difference!
After our team has reached its peak performance, it's time to face the adjourning stage. This is when we've done what we set out to do, and now the group might go different ways. It's a chance for us all to look back at what we have achieved together and celebrate our hard work.
In this phase, not every team stays as one unit forever – sometimes teams end after they reach their goals. We take this moment to say thank you, acknowledge everyone's effort, and get ready for new adventures ahead.
It's more than just goodbyes; it’s about giving ourselves a pat on the back and preparing for whatever comes next with all that we've learned from being part of this team.
Team development shapes us into a stronger unit. We grow together, learning to play to each of our strengths and support each other's weaknesses. As we develop, trust in the group builds up.
It lets us share ideas freely, tackle problems with confidence, and rely on one another without doubt.
We see real progress as each person takes responsibility for their part in the team's success. This sense of ownershippushes us all to give our best. Through this journey, we build not just a team but a family that works hard for common goals and celebrates every win together.
Now let’s look at how we can help our crew sail smoothly through these critical stages of growth.
Navigating through the stages of team development can be a bit like embarking on a journey - it requires a roadmap, some patience, and plenty of collaboration; let's explore how we can guide our teams towards peak performance without getting lost along the way..
Keep reading to uncover these insights.
We show our team how to truly listen and understand each other's feelings. This creates a space where everyone feels safe to talk about ideas, worries, and needs. When people get where others are coming from, they work together better and find ways through tough spots without hard feelings.
Teaching empathy means we help teammates see things from different points of view. We encourage them to share their thoughts in ways that don't hurt, blame or judge others. By doing this, our team builds trust and gets stronger because we all know we're heard and valued.
Teaching our team to be assertive is a game-changer. It's about making sure every voice gets heard and valued, especially when things get tough. During the storming phase, we coach everyone to speak up for their ideas with confidence.
They learn that it's okay to disagree, as long as they do it in a way that’s positive and chilled out.
It's not just about being loud or demanding; it’s much cooler than that. Assertiveness lets us combine honesty with respect for what others feel and think. We find this creates a space where everybody can pitch in without stepping on toes – making collaboration something everyone looks forward to instead of dreading!
We know how vital it is for our team to have clear roles and responsibilities. It's like each one of us has a specific part to play in a football match, knowing exactly where to be and what to do.
By setting out who does what, we avoid confusion and make sure everyone is pulling in the same direction.
Getting this right means projects get done well and on time. We all feel more effective because we're not stepping on each other's toes or duplicating work. Plus, when new team members join us, they can hit the ground running because they understand their role from day one.
It’s about making our team like a well-oiled machine – every part knows its job and works together smoothly!
Having clear goals is like having a map on a long hike – it shows us where we're heading and keeps us on track. We use the SMART criteria to make sure our goals are Specific, Measurable, Achievable, Relevant, and Time-bound.
This way, everyone knows what's expected and can see how their work helps the whole team.
We get together to decide these goals so that they line up with our team's vision and mission. It's not just about setting them; it’s about making them ours. A team charter can be super useful here during the forming stage – it’s a bit like a promise we make as a group about what we want to do and how we'll act while doing it.
This makes each of us feel part of something bigger, giving more meaning to our daily tasks.
The captains of our ships - the leaders. Their role in team development? It's nothing short of critical; they're the ones who set the sails and navigate through even the choppiest of waters to ensure we reach our destination together.
Starting team development is a bit like planning a trip. We look at where we are, where we want to go, and how best to get there. It's our job as leaders to set things in motion. First, we need to gather everyone together and make sure they understand the journey ahead.
We talk about the goals and what each person brings to the table.
We also create an environment that welcomes all thoughts and ideas. This means encouraging our teammates to speak up - even if what they have to say might be different or challenging.
Knowing each other’s strengths helps us assign roles that fit perfectly, like pieces in a puzzle. Our initial talks shape how well we’ll work together further down the road – so it’s crucial that these early conversations happen openly and honestly.
As leaders, our task doesn't stop with just telling people what their jobs are; it's important for us too actively support them as they settle into those roles. We do this by providing direction but also allowing room for creativity and growth because that's when teams start turning good ideas into great results.
We know how vital it is for us to give our teams the tools they need. This means sharing information, offering training sessions, and making sure everyone has what they need to do their jobs well.
Think of it like a gardener watering plants; we must nurture our team so they can grow strong.
Leaders should be there to cheer on the group too. Celebrating when we hit goals together makes everyone feel good and helps build trust between us. And hey, having fun as a team can make big challenges seem smaller.
As leaders, we play a big part in team talks. We make sure everyone's voice is heard. It’s our job to keep things fair and focused on the group's goals. We plan and run meetings where we want the whole team to reach an understanding or decide something together.
In these discussions, feelings and how we work with one another matter just as much as the tasks.
Our role includes looking at what the team needs to talk about, how they will talk, and what skills they need for good teamwork. This keeps everyone on track and helps us build strong relationships within our teams.
It helps new projects start off well because people know each other better and feel more like a real team.
Imagine us all weaving a stronger fabric of connectivity within our team.. That's exactly what effective team building can achieve. It arms us with an arsenal of benefits, fostering a kindred spirit that takes collaboration and collective success to new heights.
Now, let’s dive into the vibrant world of team building and unearth its true potential for bringing everyone closer together.
We see a huge boost in team performance when we work on communication. Team building exercises give us all a chance to talk more and understand each other better. With clearer chats, we're like a well-oiled machine – getting more done and finding the best ways to tackle challenges.
As we chat and share during these activities, trust grows among us. It's awesome – because then everyone feels comfy speaking up and throwing in ideas. The result? We nail our goals quicker, with fewer hiccups along the way!
Building a team where everyone trusts each other feels great. This trust means we get along better and have fun working together. It's like being part of a sports team that passes the ball smoothly; no one worries about dropping it because they know their teammate will be there to catch it.
We're all in this together, supporting each other and picking up the slack if someone slips up.
This kind of tight-knit feeling doesn't just make our days more enjoyable, it makes us strong as a unit. When we face tough problems, we tackle them as a group – no one has to struggle alone.
It's amazing how much faster issues get solved when everyone pitches in and shares their ideas openly without fear of judgement or blame. Our unity sets us up for real wins in whatever we do, creating an unbreakable bond that is clear for all to see.
Moving from trust and cohesion, we see how they pave the way for better problem-solving in our teams. We often find that team building activities highlight each person's strengths and areas to work on.
These activities are not just fun; they teach us important skills like creative thinking and time management. All of this comes together when we face challenges as a team.
Working on problems together helps us get better at making decisions, which is great for our company's success. Our teamwork makes sure everyone has a say, which leads to clear communication.
And clear talking among us means we can find solutions faster and more efficiently. This is how we keep improving and stay ahead in what we do!
We know that bringing our team closer together is key to success. Here are some tips that have worked for us in making team building a hit:
Both team building and development are key for any successful group. They shape how we work together and help us hit our goals. Keep your team close, talk lots, and don't be afraid to tackle challenges head-on.
Here's to building teams that aren't just groups of people – but powerhouses of progress!
Team development is all about improving the skills and dynamics within a group, while team building focuses on creating stronger bonds and teamwork through fun events and activities.
You might want to try organising a team building event with games or problem-solving activities – it’s great for bonding, understanding each other, and encouraging collaboration.
Absolutely! Corporate team building gets everyone out of their usual space – like say, the office conference room – and helps develop positive relations that back up smooth teamwork when you're back at work.
Yes, they do... Since remote teams aren't in the same physical place, digital tools or virtual workshops can help them learn how to connect effectively across distance.
Teamwork skills matter because even if you ace your job solo, when you pair up well with mates, your entire crew shines brighter– your wins are then group triumphs!
For sure - starting with something as simple as an afternoon of fun games together can spark friendlier vibes; over time those shared laughs build up to a solid, supportive culture at work!
Team development skills encompass a range of abilities crucial for fostering effective collaboration and synergy among team members. These skills include communication, active listening, conflict resolution, empathy, adaptability, and the ability to provide constructive feedback.
Team building exercises play a vital role in enhancing team cohesion and fostering positive team culture. These activities encourage team members to collaborate, communicate, and problem-solve together, thereby strengthening interpersonal relations and promoting a sense of unity within the team.
Team building games such as escape rooms, scavenger hunts, trust falls, and office trivia can help facilitate team bonding and improve team dynamics. These activities provide opportunities for team members to work together towards a common goal while having fun and building trust.
Team leaders can encourage team members to participate in team development activities by fostering an inclusive and supportive environment where everyone feels valued and respected. Providing incentives, recognising and rewarding participation, and leading by example are effective ways to promote engagement and enthusiasm among team members.
Team collaboration is essential for effective team development as it allows team members to leverage each other's strengths, skills, and expertise to achieve common goals. By working together collaboratively, teams can overcome challenges, innovate, and drive success more efficiently than individuals working in isolation.
Teams develop and evolve over time through various stages known as the five stages of group development: forming, storming, norming, performing, and adjourning. During these stages, teams experience changes in dynamics, relationships, and productivity as they progress towards achieving their objectives.
Team cohesion is crucial for team development as it refers to the degree of unity, trust, and cooperation among team members. A high level of team cohesion fosters collaboration, communication, and synergy, leading to improved performance, morale, and overall team effectiveness.
Team leaders can foster a positive team culture by promoting open communication, mutual respect, and transparency among team members. Encouraging a supportive and inclusive environment where diversity is celebrated and ideas are valued helps cultivate a culture of trust, innovation, and collaboration.
Team bonding activities facilitate interpersonal connections and strengthen relationships among team members, fostering a sense of camaraderie and unity. These bonding experiences contribute to improved teamwork, communication, and morale, enhancing overall team cohesion and effectiveness.
Remote teams can engage in team development activities effectively by utilizing virtual platforms and tools to facilitate communication, collaboration, and engagement. Virtual team building exercises, online workshops, and virtual team bonding activities can help remote teams build relationships and strengthen teamwork despite physical distance.
Strategies to enhance team leadership skills include ongoing professional development, mentorship, seeking feedback from team members, and leading by example. Effective team leaders prioritize communication, empathy, and accountability, inspiring and empowering their team members to achieve their full potential.
Team dynamics, including communication patterns, power dynamics, and group norms, significantly impact team development. Positive team dynamics foster collaboration, creativity, and trust, while negative dynamics can hinder productivity and morale. Recognising and addressing dynamics within the team is essential for promoting effective team development.
Effective goal-setting strategies for teams involve setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals, involving team members in the goal-setting process, and regularly reviewing and adjusting goals based on progress and feedback. Clear goals provide direction and motivation for the team, driving focus and accountability.
Teams can overcome challenges during the norming stage by fostering open communication, addressing conflicts constructively, and establishing clear roles and expectations. Encouraging collaboration and building trust among team members helps navigate through the norming stage more smoothly, leading to increased cohesion and productivity.
Team development workshops provide valuable opportunities for teams to enhance their communication skills, problem-solving abilities, and collaboration techniques. These workshops offer a structured environment for team members to learn, practice, and apply new strategies and tools to improve team effectiveness and performance.
Team members can learn from each other through knowledge sharing, collaboration, and peer feedback. By leveraging each other's expertise, experiences, and perspectives, team members can expand their skills, insights, and capabilities, contributing to individual and collective growth within the team.
Effective team building events for fostering team relationships include outdoor retreats, team dinners, volunteer activities, and team sports competitions. These events provide opportunities for team members to socialize, bond, and build rapport outside of the work environment, strengthening relationships and promoting a sense of unity.
Team leaders can ensure that all team members are on the same page by establishing clear goals, expectations, and communication channels. Regular team meetings, progress updates, and feedback sessions help keep everyone informed and aligned, minimising misunderstandings and promoting unity of purpose within the team.
Interpersonal relations play a crucial role in team development as they influence communication, collaboration, and trust among team members. Positive interpersonal relations contribute to a supportive and cohesive team environment, enhancing teamwork, morale, and overall performance.
Team problem-solving skills can be improved through team development activities such as brainstorming sessions, role-playing exercises, and collaborative projects. These activities encourage creativity, critical thinking, and teamwork, empowering team members to identify and address challenges effectively.
Smaller teams often have greater cohesion, flexibility, and agility compared to larger teams, allowing for more efficient decision-making and communication. However, larger teams may have diverse perspectives and resources, enabling them to tackle complex tasks and projects effectively through collaboration and specialisation.
Strategies to foster employee engagement within teams include providing opportunities for skill development and growth, recognising and rewarding contributions, promoting work-life balance, and fostering a positive work culture. Engaged employees are more motivated, productive, and committed to achieving team goals.
New teams can navigate through the forming stage successfully by establishing clear goals, roles, and expectations from the outset. Building trust, communication, and rapport among team members early on lays a strong foundation for collaboration and cohesion as the team progresses through subsequent stages of development.
Effective ways to facilitate communication within teams include establishing regular communication channels, such as team meetings and status updates, fostering open dialogue and active listening, and utilising collaborative tools and technologies. Clear and transparent communication promotes clarity, alignment, and teamwork within the team.
Teams can utilise post-its as a versatile tool for brainstorming, organising ideas, and visualising concepts during team development activities. Whether used for affinity mapping, prioritizing tasks, or capturing feedback, post-its promote creativity, collaboration, and engagement among team members, facilitating effective problem-solving and decision-making.
Team building exercises are designed to address various aspects of teamwork and collaboration, catering to the unique strengths and challenges of individual team members. During these activities, other team members play a crucial role in offering support, encouragement, and constructive feedback to each other, fostering a sense of camaraderie and mutual growth within the entire team.
Team development workshops provide opportunities for team members to explore and understand their roles within the team dynamic, fostering collaboration and effective communication. Team builders leverage these sessions to facilitate interactive exercises and discussions aimed at promoting trust, respect, and understanding among team mates while also monitoring the team's progress as an entire group, ensuring alignment with objectives and identifying areas for improvement.
In a remote team setting, team members must utilise communication tools and platforms to collaborate effectively despite physical distance, ensuring that each team member feels included and valued. Team building exercises and team development workshops play a vital role in fostering teamwork and shared learning among group members, whether they are part of a remote team or co-located team. These activities promote collaboration, encourage team shares of knowledge and experiences, and facilitate group learning, ultimately enhancing team dynamics and performance, particularly in the final and fifth stages of team development where teamwork becomes crucial for achieving common goals. Such efforts ensure a cohesive dynamic within the entire group, regardless of physical proximity or the absence of the same physical space.