What You Can Learn
What Topics Does This Course Cover?
Master Tough Talks
Learn to manage difficult relationships, conversations, and meetings. You'll practice your skills over and over, until you are more confident when handling in challenging situations.
Harness Your EQ
Develop a foundation in practical emotional intelligence. Learn to articulate feelings and manage them rationally when handling situations involving strong emotions.
Tailored Coaching
Receive personalised coaching to develop your of communication skills. Benefits from one-to-one video coaching, and small group sizes, ensuring a tailored learning experiences.Refine your communication skills by harnessing your emotional intelligence with one of the UK's most acclaimed management training courses with a 40-year track record.
Cultivate practical skills, receive continuous feedback, and build confidence to navigate real-world challenges, ensuring lasting behavioural improvements.
Choose between online training available worldwide, or in-person courses in the UK.
Testimonials
Join thousands of participants getting results
"What I love about this course is that I didn't just learn about the topic, this course is about ME. I'm confident I can reliably use my new skills, even when under pressure".
"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"
Clients We Have Worked With
Well-known companies who have used this course again and again, over many years
How come there are so many topics?
The Skills with People course is designed to help you effectively handle challenging relationships, conversations, and meetings that often involve strong emotions. It focuses on developing practical emotional intelligence, which involves expressing and managing feelings in a rational and safe manner. The course teaches two essential skills: listening with empathy to help others express their emotions and speaking assertively to articulate one's own feelings.
On this course you'll receive extensive coaching on applying these skills in various difficult situations, and will be encouraged to work on your specific challenges. Topics are broken down into several distinct categories, although there is frequently cross-over between topics. Topics include assertiveness skills, emotional intelligence skills, leadership skills, relationship building skills, soft skills and teamwork skills. The course emphasises that while people share fundamental emotional wiring, each person's experiences are unique, and it aims to meet individual needs.
One of the course's key benefits is enhancing the ability to understand and support colleagues facing work-related difficulties. It achieves its effectiveness through skilled trainers, ample one-on-one coaching, and small class sizes, ensuring personalised attention for each participant.