Unlock Stronger Relationships: The Validation Skills You Need For Success

Boost Success with Key Validation Skills For Healthier, Happier, Stronger Relationships


Develop Your Empathy

Feel empowered and connected through mastering empathetic communication, deepening every interaction.

Develop Your Confidence

Gain confidence in personal and professional relationships by practicing affirming validation skills

Develop Your Skills

Experience enriched interactions by effectively using active listening and emotional intelligence skills.

Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.

Why Choose This Training?

More Than Just A Course Of Lectures

What gets in the way of developing and holding on to new communication skills are old habits of thinking and speaking. Even if the advice is very good the reason why it rarely sticks are the mental habits people inevitably revert to, especially under pressure.

Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.

What Makes This Training Stand Out?

What makes this training stand out is the exceptional support through one-to-one coaching sessions and continuous feedback. Changing behaviour is not an easy task as old habits are hard to break.

With a 40-year track record we can help you cultivate practical skills, and build your confidence to so you can successfully navigate real-world challenges, ensuring lasting behavioural improvements.


Join thousands of participants getting results

"What I love about this course is that I didn't just learn about the topic, this course is about ME.  I'm confident I can reliably use my new skills, even when under pressure".

5 stars

A Project Manager At A Tech Company

"A lesson for life! The power of effective communication is incredible when one masters the skills "listening with empathy" and "speaking assertively"

5 stars

A Project Quality Engineer

Clients We Have Worked With

Well-known companies who have used this course again and again, over many years

  • Amgen 3
  • BBC
  • aunt bessies
  • Cargill 2
  • Heinz Logo 3
  • Civil service
  • NHS 2
  • Kelloggs Logo 2
  • IGT
  • JM 4 copy
  • Schweppes 3 logo
  • Castrol 3
  • Dewhirst 2
  • avon logo png
  • Nestle Logo
  • RSPB Logo 2022
  • Shell
  • UNHCR 3
  • unilever 2
  • BP 2
  • FBN 2

Course Summary

Training Objectives

Feeling like your relationships could be stronger? A key fact is that validation plays a vital role in building healthy connections. This training course will guide you through the essential skills for validating others, enhancing both personal and professional relationships.

  • Validation helps people feel heard and valued, improving connections.
  • Active listening involves eye contact, nodding, and paraphrasing to show understanding.
  • Empathy means sharing someone's feelings, not necessarily agreeing with them.
  • Recognising emotions in others builds trust and strengthens relationships.
  • Using self - validation increases confidence and reduces reliance on others for approval.

Develop Your Emotional Intelligence

You will learn a set of powerful emotional intelligence communication techniques so that you can manage difficult conversations, handle challenging situations, build relationships and set firm boundaries.

Transferable Skills

The goal of this training is to equip you with the tools you need to build strong, lasting relationships in your professional life, although because these skills are so transferable many clients report vast improvements in their personal relationships as well.

Develop Skills

This is a skills development rather than just a theoretical programme, so the emphasis throughout will be on you taking turn after turn, practising your skills, while receiving feedback and coaching about your effect on others.

Repeated Practice and Feedback

In your coaching sessions you will be helped to practise dealing with the kinds of situation you find challenging, again and again, until you are confident you can do it successfully.

Video Analysis

We'll combine practical, hands-on experience with video replay and analysis and discussion of the principles involved to help you gain both skills and understanding. Special attention is paid to your individual training needs, so you can practise your skills in real-life situations that you have to handle at work.

Sustained Change

That's why as well as your place in a small group, this training includes a generous amount of private and confidential one-to-one coaching sessions online, spread over several months, ensuring an exceptional level of support. This will ensure the changes you make are sustained over a longer period of time and any obstacles are overcome. Choose between online training available worldwide, or in-person face-to-face courses in the UK.

Course Dates and Price

For a list of upcoming course dates (for online coaching and face-to-face training), the locations of the next 3-day public courses in the UK and pricing Click here.

Free Initial Session

This initial coaching session serves as an introduction to the "Skills with People" course, allowing you to understand the course's relevance and effectiveness for your specific needs before committing to it.

Reserve Your Taster Session


Unlock Stronger Relationships: The Validation Skills You Need For Success

The Concept of Validation and Its Significance

Validation isn't just a kind word; it's a key to stronger connections. It shows we truly hear and understand others, making every chat matter.

Explore the necessity of validation in fostering a healthy relationship

Validation shows we understand and accept someone's feelings. It creates a safe space for people to share their thoughts without fear. In healthy relationships, this practice strengthens bonds and builds trust.

People feel respected and heard, which is crucial in any personal connection.

Listening is an act of love. - This simple truth highlights how actively listening and validating another's experience can deepen connections in all our relationships. Acting with empathy and emotional intelligence makes everyone feel valued and closer to each other.

Examine the significance of active listening, empathy and emotional intelligence

Active listening, empathy, and emotional intelligence play key roles in building strong relationships. Listening attentively shows you value the speaker's words and feelings. This skill allows for a deeper connection because people feel heard and understood.

It's about more than just hearing words; it involves paying full attention, maintaining eye contact, and showing that you're fully present in the conversation.

Empathy and emotional intelligence go hand-in-hand with active listening. They let us sense others' emotions and respond appropriately. These abilities help avoid misunderstandings and resolve conflicts in a constructive manner.

People with high emotional intelligence can read non-verbal cues like body language, leading to more meaningful connections. Together, these skills form the foundation of genuine understanding and support within any relationship.

Reserve Your Taster Session


People can't help arguing when they feel misunderstood

The Initial Step to Validation: Offering Your Full Attention

The first thing to do is give someone your complete focus. This shows you really care about what they're saying.

Methods to listen actively to the other person

Active listening is pivotal in building stronger relationships. It shows you value the other person and their emotions, setting a solid ground for mutual respect and understanding. Here's how to do it:

  1. Make eye contact - This simple act signals that your focus is on them, making them feel important.
  2. Nod occasionally - A nod can convey that you're following what they're saying without interrupting.
  3. Lean slightly forward - This body language suggests you're engaged and interested in the conversation.
  4. Repeat key points - After they finish speaking, paraphrase their main ideas to show you've grasped their message.
  5. Ask open-ended questions - Encourage them to share more by asking questions that require more than a yes or no answer.
  6. Avoid distractions - Put away phones or other devices that could divert your attention from the conversation.
  7. Show patience - Let them express themselves fully without rushing them or finishing their sentences.
  8. Use appropriate facial expressions - Smile or look concerned when it fits what they're sharing to show empathy.
  9. Give feedback softly - If asked for advice, share it kindly and constructively rather than criticising harshly.
  10. Validate feelings - Acknowledge their emotions by saying things like "That sounds really tough" or "I can see why you'd feel that way."

Each of these steps encourages a deeper connection and helps both parties feel heard and valued in any personal relationship or social interaction. Active listening not only fosters emotional support but improves overall well-being by creating an environment of open communication and emotional safety.

Highlight the importance of self-awareness in communication

Self-awareness in communication is like knowing the map before you set out on a journey. It means understanding your own emotions, triggers, and habits. This self-knowledge helps you express yourself clearly and listen better to others.

You become more careful with words, sensing how they might land.

Being self-aware helps you tune into your feelings and reactions, improving every conversation.

This skill allows for healthier exchanges by making space for others' perspectives too. It shows respect and openness, paving the way for deeper connections. With practice, self-awareness turns into a powerful tool in building strong personal relationships and collaborating effectively at work.

Reserve Your Taster Session


He's now far more aware of his impact on others

Demonstrating Validation Through Reflective Responses

Showing you understand someone can be as simple as mirroring their words back to them. This shows you're really listening and that their feelings matter to you.

The critical role of mirroring the speaker’s words and reflecting back their emotions

Mirroring the speaker's words shows you're paying attention. It makes them feel heard and understood. Imagine your friend shares they're feeling overwhelmed. You respond, "It sounds like you feel really swamped." Now, they know you get their feelings.

This simple act can deepen connections.

Reflecting emotions takes it a step further. It’s about reading beyond words to grasp how someone feels truly. Say your partner is excited about a new job offer but worries it might fall through—they share mixed feelings.

You reflect by saying, "You’re thrilled about this opportunity but also a bit anxious?" This encourages open dialogue and fosters emotional security in relationships, making each person feel valued and respected for their true self.

Strengthening connections by ensuring mutual understanding

To make connections stronger, we need to understand each other well. This means really getting what someone else is saying and feeling. When you pay close attention and show that you get their emotions, people feel heard and valued.

This doesn't mean you have to agree with everything they say. But it's about showing respect for their feelings.

Active listening bridges gaps between hearts.

Using words that mirror back helps everyone know they're on the same page. It's like saying, "I see where you're coming from." This creates a safe space for honest talks. Feeling understood can turn a good relationship into a great one.

Reserve Your Taster Session


She now feels more confident in tackling people

Separate Understanding from Agreement

Getting where someone is coming from doesn't mean you have to agree with them. It's all about showing respect for their feelings, even if yours are different.

Clarify the difference between empathising and agreeing

Empathising means you understand and share someone else's feelings. It doesn't mean you have to agree with what they think or say. For example, your friend might feel upset about not getting a job.

You can empathise by feeling sad with them, even if you believe the job wasn't right for them in the first place. This shows support without saying they're right or wrong.

Agreeing is when you share the same opinion as someone else. If your friend thinks it was unfair not to get the job, and you agree, then you're both on the same page about it being unfair.

But this isn't necessary to show empathy. So, practising empathy is vital in building stronger relationships since it helps connect deeply with others' emotions without needing to align opinions.

Support others without dismissing their feelings

Supporting others means you listen and understand their feelings without saying they're wrong to feel that way. It's about being an active listener, showing you get what they're going through.

This doesn't mean you have to agree with them all the time. The key is empathy - putting yourself in their shoes and acknowledging their emotions as valid.

Validation is not about agreement but about acknowledging another person's feelings as understandable and real to them.

It's crucial in both personal growth and building stronger relationships. By practicing this, we build better connections with family members, partners, and friends. Conversations become more meaningful when people feel heard and understood, leading to deeper understanding and respect.

Reserve Your Taster Session


Learn how to be both firm and fair

Recognising Valid Emotions: A Pillar of Validation in Relationships

Seeing and accepting real feelings is key in making any relationship stronger. It helps everyone feel heard and important, just like friends helping each other in tough times.

The necessity of acknowledging genuine emotions

Seeing someone's true feelings and saying, "I get it," means a lot. It shows we understand they're going through a tough time or feeling happy about something. This basic step is key to building strong relationships.

It's not the same as agreeing with them on everything but showing empathy for what they feel.

Real emotions are powerful and telling someone you see their emotion can make them feel heard and valued. It stops us from being dismissive of their experiences. In friendships or at work, recognising real emotions helps everyone feel more connected and respected.

Explore how neglecting this aspect can strain connections

Neglecting to recognise and validate feelings can lead to a breakdown in communication. People may start feeling ignored or undervalued. This strains personal and professional relationships alike.

Everyone needs emotional validation to feel understood and respected.

Feeling understood is like feeling loved; without it, connections weaken.

Ignoring someone's emotions can make them pull away or shut down. It stops open sharing of thoughts and feelings, essential for solving problems together. Without validation, the bond between people weakens over time, affecting overall well-being and success in daily life.

Reserve Your Taster Session


Assertiveness, Listening Skills and Emotional Intelligence Training

Equality’s Contribution to Effective Validation in healthy relationships

Treating each other as equals boosts validation in relationships. It stops one person from dominating, making both feel respected and heard.

Promote treating everyone as equals

Seeing everyone as equal plays a big part in building strong relationships. It means you listen to others, no matter who they are. This way, each person feels valued and important.

Keeping power out of talks helps too. Everyone gets to share and feel heard.

Making sure no one feels less than another is key for peace in both friendships and work. By doing this, you help everyone grow their self-esteem and get better at understanding others' feelings.

Talks become more about sharing ideas than winning arguments.

Discuss the avoidance of dominance in interactions

Avoiding dominance in talks means giving everyone a fair chance to speak. It's about making sure no one feels small or left out. This approach helps build respect and trust, making every conversation more meaningful.

It requires being mindful of how we share space and time with others, ensuring our words don't overpower theirs.

Practicing this involves listening more than speaking and asking questions that show you value the other person's viewpoint. By doing so, relationships become stronger because everyone feels seen and heard.

It turns interactions into collaborations rather than competitions, fostering a sense of equality that benefits all involved.

Reserve Your Taster Session


Now he listens before jumping to conclusions

Enhance Bonds with Validation Techniques to improve Personal and Professional Relationships

Using validation boosts both your personal and professional ties. It makes people feel heard and secure, drawing you closer.

Connect validation to deeper relational bonds

Validation acts like a bridge to deeper connections. It shows we value the other's thoughts and emotions, leading to stronger trust. This method fosters emotional security, making everyone feel safe and understood in sharing their feelings.

Practicing validation can improve both personal and professional relationships. It helps people feel respected and valued for who they are. This boosts self-esteem and supports healthier interactions every day.

Discuss validation’s role in fostering emotional security

Feeling secure in a relationship often starts with feeling understood. Validation plays a huge part in this. It shows that we see and respect how the other person feels. This makes them feel safe to share more.

Their trust grows when they see we get their feelings, even if we don't always agree.

Using validation can make emotional security stronger in both personal and professional relationships. People need to feel heard and valued. This is key for building strong bonds and working well together.

Showing empathy through validation tells others that their emotions are important, boosting their self-esteem and making the bond between you deeper.

Reserve Your Taster Session


People used to be scared of him - no longer

Advanced Strategies for Effective Validation

To push your validation skills further, consider adding non-verbal cues to show you understand. Tailor each response to fit the person's unique feelings and situation.

Integrate non-verbal signals into validating responses

Using non-verbal cues can make a big difference in how people feel understood. Nodding, making eye contact, and keeping an open body stance show you're really listening. These actions signal that you're with them in the moment, sharing their feelings without saying a word.

It's like adding an extra layer of care to your response.

Match your facial expressions to the conversation too. If someone shares something sad, show empathy with a concerned look. Happy news? Smile along! This aligns your emotions with theirs, boosting the sense of connection.

It’s about mirroring back not just their words but also their feelings through your gestures and expressions.

Customise validation approaches to suit individual needs

Everyone is different, so the way we validate should be too. Some people might feel understood with words of support, while others prefer actions that show you're listening. It's key to figure out what makes each person tick.

This means paying close attention during conversations and noticing non-verbal cues like body language.

By adjusting how we respond to someone's feelings, we can make them feel truly heard. For example, a friend who values quality time might appreciate an afternoon spent together after sharing something personal more than just a text saying "I understand." This approach shows we're tuned in to their specific needs and respect their individuality in seeking validation.

Reserve Your Taster Session


Stand up for your ideas and also respect theirs

Embracing Self-Validation for Relationship Harmony and Personal Growth

Learning to approve of yourself can make your relationships better and help you grow. It's about finding a balance between needing others to say "well done" and saying it to yourself.

Unveil the significance of self-validation

Self-validation is key to personal growth and strong relationships. It means accepting your own feelings without needing others to tell you you're right. This skill boosts self-esteem and emotional regulation, making it easier to handle life's ups and downs.

With self-validation, you can understand yourself better, leading to healthier interactions with others.

Practicing self-validation helps in balancing external validation with inner acceptance. This balance is crucial for your well-being and the health of your relationships. By valuing your thoughts and emotions, you create a foundation for genuine connections with family, friends, and colleagues.

It also aids in developed social skills essential for lifelong journey in both personal development and building meaningful bonds.

Balance the need for external validation with inner acceptance

Finding the right mix of needing others to affirm us and being okay with ourselves is key. We all like a pat on the back or a kind word - that's external validation. It shows us we're valued by others, which feels good.

But it’s not everything. Feeling good about who we are inside - that's inner acceptance. It means knowing our own worth without anyone else telling us.

To get this balance right, try focusing more on how you see yourself rather than just chasing approval from everyone else. Ask yourself what makes you proud of you? Celebrate those things! By doing so, your self-esteem grows stronger day by day.

This way, even when feedback from others isn't as positive as hoped for, it won’t shake your confidence much. You know who you are and what you bring to the table – no one can take that away from you.

Self-validation’s impact on personal and relational health

Self-validation supports our well-being. It helps us trust our feelings and thoughts. This trust builds self-esteem and confidence. High self-esteem makes personal relationships stronger.

We become better listeners and understand others more.

Validating ourselves also improves how we handle conflict. We react calmly and solve problems better. This creates a positive environment around us, helping all relationships grow healthier.

Reserve Your Taster Session


Learn to get taken more seriously

Validation Skills - Conclusion

Final thoughts - strong relationships grow from understanding and validating each other. Practicing skills like active listening, empathy, and self-awareness can truly change how we connect with people around us.

Every chat or shared moment becomes a chance to strengthen bonds when we make sure the other person feels heard and valued. Let's keep these tools in mind as we build deeper connections in all areas of our lives – it's all about giving attention, reflecting feelings, and accepting emotions without always agreeing.

That's the key to lasting success in relationships.

Reserve Your Taster Session



Now by involving people he takes them with him

Validation Skills - FAQs

1. What does it mean to unlock stronger relationships?

Unlocking stronger relationships means using skills like active listening, empathy, and self-awareness. It's about understanding others' feelings and reacting in a way that makes them feel valued, from which point problem solving becomes much easier.

2. How can I practice empathy effectively?

To practice empathy, really listen to what others are saying... Look for non-verbal cues and think about how you would feel in their situation. This helps build connections.

3. Why is self-reflection important for my relationships?

Self-reflection helps you understand your own emotions and triggers—knowing yourself better means you can avoid impulsive reactions and handle conflicts more calmly.

4. Can seeking feedback improve my communication skills?

Yes, indeed! Seeking feedback shows you're open to growth... It lets you see how others perceive your words and actions, helping you communicate more clearly.

5. How do boundaries help in relationship building?

Setting boundaries protects your well-being while respecting others'. Clear limits help everyone know what's okay - and what's not - making interactions smoother.

6. What role does validation play in social interactions?

Validation shows people their feelings matter - it’s crucial for strong connections. Whether it’s through acknowledging emotions or asking open-ended questions, showing understanding is key.

7. How can I improve my relationships and ensure overall success through validation skills?

To unlock stronger relationships, actively listen to your partner's feelings and other's emotions. Practice active listening and open communication regularly to provide valuable insights into emotional triggers and emotional safety. Listening skills play a crucial role in understanding nonverbal cues and solving family dynamics challenges. Collaborate effectively by seeking validation and ensuring regular practice of these skills in daily interactions. Set boundaries to respect each other’s needs and ensure emotional safety, crucial for handling any challenging situation. Finally, when a partner shares their thoughts, respond thoughtfully to reinforce trust and deepen connections. Remember, the regular practice of these skills is essential for overall success.

8. How can understanding other person's feelings and seeking external approval impact conflict resolution and effective communication in relationships?

In conflict resolution, understanding the other person's feelings is crucial. This deep level of empathy allows you to address underlying issues effectively, rather than just the surface disagreements. When you also seek validation or external approval, it's important to balance this with internal confidence to ensure it doesn’t detract from authentic interactions. Effective communication requires this balance to maintain honesty and openness. By valuing the other's emotions and tempering the need for external approval, you foster stronger connections and more resilient resolutions in challenging situations.

Learn now to tune in to others and enable them to tune in to you

Get Started Now

Free exploratory coaching session

The first session is free so you're not committing yourself until you're sure this training is relevant for you. You will also learn something practical you can use right away that'll help you handle a difficult situation more successfully at work.

Invalid Input
Invalid Input
Invalid Input