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I wanted to let you know that I have secured a new role.  I had to go through an assessment centre and one challenge was to negotiate with a 'belligerent' employee.  Thanks to the three days I spent with you and the others (during the course) I was able to negotiate effectively during the role-player and basically nailed that part of the interview along with my competency questions.  Had I not been on your course I do not think I would have been able to handle that situation as effectively as I did and I certainly don't think I would have been offered the role.  A big thank you.

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