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I can't recommend this course enough.

It has genuinely been the most impactful course I have ever completed.

Understanding that I can be assertive whilst still being warm and friendly was a revelation.

I use the techniques Alex taught me every week.

Showing empathy in both my verbal and written communication is having a positive effect on the way people respond to me and is helping to develop better more honest relationships.

Understanding that it is ok to say how I feel and what I need has changed my communication style and my working relationships.

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Video Introduction