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  • Does your feedback help people change?
    Does your feedback help people change?
  • Are you getting the best out of your people?
    Are you getting the best out of your people?
  • Do you frequently get into arguments?
    Do you frequently get into arguments?
  • Can you allow discussion and still keep control?
    Can you allow discussion and still keep control?
  • How are you coming across to your boss?
    How are you coming across to your boss?
  • Are your conversations achieving what you want?
    Are your conversations achieving what you want?

He has greatly improved his ability to manage a situation. He listens more and uses that information to convince. A good example is the .... group, where he has managed .... and the other professionals in a much more constructive manner and has achieved consensus on his ideas. Another is the way he has turned around his relationship with ....

My concern is that he may gradually go back to his old ways but this hasn't happened to date. 

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Video Introduction