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  • Can you allow discussion and still keep control?
    Can you allow discussion and still keep control?
  • Are you getting the best out of your people?
    Are you getting the best out of your people?
  • How are you coming across to your boss?
    How are you coming across to your boss?
  • Are your conversations achieving what you want?
    Are your conversations achieving what you want?
  • Does your feedback help people change?
    Does your feedback help people change?
  • Do you frequently get into arguments?
    Do you frequently get into arguments?

He has made good progress in two areas: 1. team leadership - he listens with empathy to others well and considers their standpoint as well as his own. He rarely interrupts anyone now which is pleasing. 2. presenting his opinion in a considerate way without upsetting his listeners.

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Video Introduction