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  • Are you getting the best out of your people?
    Are you getting the best out of your people?
  • How are you coming across to your boss?
    How are you coming across to your boss?
  • Does your feedback help people change?
    Does your feedback help people change?
  • Do you frequently get into arguments?
    Do you frequently get into arguments?
  • Can you allow discussion and still keep control?
    Can you allow discussion and still keep control?
  • Are your conversations achieving what you want?
    Are your conversations achieving what you want?

In his efforts to avoid acting like an autocrat this manager allowed arguments to develop between members of his department at meetings. He hoped that in that good sense and reason would prevail in the end. But his people were frustrated at the time they felt was being wasted in debate. His management training need was to learn how to keep a tighter grip on the reigns in meetings, how to resolve conflict and disagreement between members, and also how to assert his managerial authority and make a decision.

 

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Video Introduction