Training for managers under pressure

Crucial skills for getting the best out of others

  • Discover the exact steps you need to speak with emotional intelligence (empathy and assertiveness) in a variety of situations, scenarios and relationships that matter to you the most.
  • So you can confidently & reliably create a positive, encouraging & supportive atmosphere, motivate with constructive & honest feedback, calm down difficult people, inspire enthusiasm, handle disagreements, be taken seriously, earn trust, respect & cooperation.
  • Which means you'll AVOID painful awkwardness, embarrassment, anxiety & frustration by being clumsy, blunt, offensive, discouraging or antagonising, won't jeopardise morale, get derailed by resistance & objections, or trigger defensive argument, conflict & friction.

Join thousands of participants getting results

"Ten out of ten for the course for me personally.
I think I would have resigned if it hadn't been for the course".
- The manager of a golf club

"A lesson for life!  The power of effective communication is incredible when one masters the skills "listen with empathy" / "speak assertively".
Definitely a course to be added in the training plan."
- A Project Quality Engineer

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