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About the book

  • Its title is, “Connecting with people - Two crucial skills”.
  • It's a how-do-you-actually-say-it book, packed with clear guidelines and examples you can apply to your own difficult conversations.
  • You can Download the eBook free from Bookboon (the publisher's website), here.
  • A kindle version is available from Amazon (priced £7.19), here.

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Video Introduction