Training for managers under pressure

How to give honest feedback without causing offence

  • Discover the exact steps you need to confidently motivate people to change without triggering a negative reaction.
  • Give generous, encouraging & inspiring feedback that people will be genuinely grateful to receive, even when you're criticising.
  • Authentically & honestly confront difficult issues, put people at ease by developing more open & trusting relationships with integrity.
  • Complain more successfully, be tough when you need to, challenge poor performance, get more from people.
  • Criticise constructively without it turning into an attack, causing argument, conflict & friction, making people defensive.
  • AVOID the stress of upsetting, offending, irritating or demotivating people by your clumsiness, by helping them be more receptive.
  • You needn’t pretend, or avoid difficult conversations, or compromise high standards, or get drawn into fruitless arguments.

Join thousands of participants getting results

"Ten out of ten for the course for me personally.
I think I would have resigned if it hadn't been for the course".
- The manager of a golf club

"A lesson for life!  The power of effective communication is incredible when one masters the skills "listen with empathy" / "speak assertively".
Definitely a course to be added in the training plan."
- A Project Quality Engineer

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Functionality pending
mid September 2020