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How to give honest feedback without causing offence

 Training for managers under pressure

Crucial skills for getting the best out of others

  • Discover the exact steps you need to confidently motivate people to change without triggering a negative reaction.
  • Give generous, encouraging & inspiring feedback that people will be genuinely grateful to receive, even when you're criticising.
  • Authentically & honestly confront difficult issues, put people at ease by developing more open & trusting relationships with integrity.
  • Complain more successfully, be tough when you need to, challenge poor performance, get more from people.
  • Criticise constructively without it turning into an attack, causing argument, conflict & friction, making people defensive.
  • AVOID the stress of upsetting, offending, irritating or demotivating people by your clumsiness, by helping them be more receptive.
  • You needn’t pretend, or avoid difficult conversations, or compromise high standards, or get drawn into fruitless arguments.


Join thousands of participants getting results

"Ten out of ten for the course for me personally.
I think I would have resigned if it hadn't been for the course".
- The manager of a golf club

"A lesson for life!  The power of effective communication is incredible when one masters the skills "listen with empathy" / "speak assertively".
Definitely a course to be added in the training plan."
- A Project Quality Engineer

Ready to Get Started?

    • As a taster I'm offering a free training video covering one of the most popular training needs,
    • "How to give honest feedback without causing offence.
    • Plus:  I’ll also send you a set of case studies that will show you the typical sorts of people who have attended our training and benefited from what they learnt.
    • After that, if you’d like to take a deeper dive and explore how you can personally make best use of these skills, I’m offering you a FREE initial coaching session to help you assess whether this training can help you become really good at dealing with people, especially in the situations you are currently finding hardest to handle successfully.
  • Civil Service
  • Grass Valley
  • GIC
  • IGT
  • NHS