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  • Are you getting the best out of your people?
    Are you getting the best out of your people?
  • Does your feedback help people change?
    Does your feedback help people change?
  • Do you frequently get into arguments?
    Do you frequently get into arguments?
  • Are your conversations achieving what you want?
    Are your conversations achieving what you want?
  • Can you allow discussion and still keep control?
    Can you allow discussion and still keep control?
  • How are you coming across to your boss?
    How are you coming across to your boss?

Might your need to be better at dealing with difficult or challenging behaviour be met by this London Uk based management training course called Skills with People?

Yes, if some of the following are true:

  • You need to learn to handle difficult or challenging behaviour in the workplace?
  • You spend a lot of time working with people because you have a leadership, management, advisory, helping or support role.
  • Your performance depends, probably more than on anything else, on how well you communicate and deal with people.
  • But often dealing with them is hard, because you find their behaviour challenging.
  • You have to cope with their challenging behaviour more often that you wish.
  • When this happens, it stresses you and can affect your performance.
  • It also affects;their performance.
  • You realise their challenging behaviour might itself be caused by stress at work.
  • Managing difficult and challenging behaviour effectively needs more experience, understanding and communication skills than you currently possess.

Fill in your details and we will get back to you