Might your need to be more successful at dealing with difficult or opinionated people be met by this London UK based management training course called Skills with People?
Yes if you agree with any of the following
- You hate confict and try to avoid it if you can.
- But sometimes to avoid conflict you find yourself giving in to difficult or opinionated people in the workplace
- You'd feel better if you could stand up for what you feel is right, but you need to know how to do it gracefully and without making things worse.
- You don't seem to be able to deal successfully with difficult or opinionated people, and sometimes you don't see why you should have to.
What you'll take away from this course about dealing with difficult people or opinionated people
You'll have the understanding, skills and confidence to deal with difficult people or opinionated people in a way that gets through to them and gets the best out of them. We'll help you develop your emotional intelligence and gain useful insights into why people are difficult.