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Building Rapport Training for Managers and Professionals

 Training for managers under pressure

Crucial skills for getting the best out of others

  • Discover the exact steps you need to speak with emotional intelligence (empathy and assertiveness) in a variety of situations, scenarios and relationships that matter to you the most.
  • So you can confidently & reliably create a positive, encouraging & supportive atmosphere, motivate with constructive & honest feedback, calm down difficult people, inspire enthusiasm, handle disagreements, be taken seriously, earn trust, respect & cooperation.
  • Which means you'll AVOID painful awkwardness, embarrassment, anxiety & frustration by being clumsy, blunt, offensive, discouraging or antagonising, won't jeopardise morale, get derailed by resistance & objections, or trigger defensive argument, conflict & friction.

Testimonials

Join thousands of participants getting results

"He is showing far more self-awareness and more restraint in potentially confrontational situations. He is far more aware of the impact his actions and behaviours have on people." 
Feedback from a participant's boss
(a Shell International Senior Manager)

"There has been a noticeable improvement in the performance of this customer service engineer. He is much more succinct now than he was before. He was highly satisfied with the course. It was very effective and his improvement is invaluable." 
Feedback from a participant's boss
(a Johnson Matthey Catalysts Germany Senior Manager)

Ready to Get Started?

  • As a taster I'm offering a free training video covering one of the most popular training needs,
  • "How to give honest feedback without causing offence.
  • Plus:  I’ll also send you a set of case studies that will show you the typical sorts of people who have attended our training and benefited from what they learnt.

After that, if you’d like to take a deeper dive and explore how you can personally make best use of these skills, I’m offering you a FREE initial coaching session to help you assess whether this training can help you become really good at dealing with people, especially in the situations you are currently finding hardest to handle successfully.

 

  • Civil Service
  • Grass Valley
  • GIC
  • IGT
  • NHS