Understanding people’s feelings - a management training course

How could you be more understanding of people’s feelings?  You can’t know  how someone else feels, like you know how you  feel, because you’re not telepathic.  You have to read the clues, imagine yourself in their shoes, and guess:  “I imagine you’re worried about …” Then they can say either, “Exactly!”, or “Not exactly.  What I’m really worried about is …”
 

You can learn and practise understanding people’s feelings on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in understanding people’s feelings is for you?