Turning an objection into a yes - a management training course

Here’s how to turn an objection into a yes:

• Don’t rush to answer it.
• Instead, slow down and try to understand the concern behind it.
• Check that the person you’re talking to feels fully understood.
• Try to address their concern.
• Ask if they’re now ready to say yes.
• If not, either you failed to address their concern, or they’ve another objection.  Keep going round this cycle until you get a yes.

To be successful with this approach you need to realise that skilful listening  is the key to turning an objection into a yes. You can develop it to a high level on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this course in turning an objection into a yes is for you?