Standing up to people - a management training course

Standing up to people is easy if you don’t mind conflict.  But how can it be done without a fight?  By putting your feelings firmly into words.  For example, “I mean no disrespect, but what you’re saying/doing disturbs me greatly, and I’m not prepared to go along with it”.  Most people will back down if you stand up to them firmly and honestly.
 

You can learn how to be assertive without causing offence on our highly acclaimed London UK management training course, “Skills with People”.  It’ll enable you to stand up to people when you need to.
 

But how can you be sure this course in being assertive and standing up to people is for you?