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- The trainers
- Contact/Dates/Location/Price
- Free initial session
- Online enquiry
- Overall plan of the training
- What's unusual about the training?
- What's the training about?
- What's the training's objective?
- What skills with I learn?
- When can I use these skills?
- How can I prepare for the training?
- Examples of people who have used the "Skills with People" course
- Is Skills with People a remedial course?
- Telephone coaching for overseas clients
- A positive attitude at work
- Abrasive manner
- Achieving better teamwork
- Active listening skill
- Active listening training
- Advanced management skills training
- Adversarial debate
- Adversarial relationships
- Aggression at work
- Anger management
- Annoying people
- Answering the boss's questions
- Apathetic people
- Appeal to the best in people
- Appraisal training
- Argue a point
- Argumentative people
- Assertiveness skills training
- Assertiveness technique training
- Assertion skills training
- Atmosphere of mutual respect
- Authenticity at work
- Authentic leadership
- Authoritative or authoritarian
- Avoiding being bossy
- Avoiding being verbose
- Avoiding coming across as arrogant
- Avoiding confusion
- Avoiding discord
- Avoiding misunderstandings
- Be approachable
- Be less annoyed
- Being a better delegator
- Being a better manager
- Being a strong leader
- Being authentic at work
- Being better at handling disagreements
- Being economical with words
- Being encouraging
- Being firm but fair
- Being forceful
- Being good with people
- Being hard on the issue and soft on the person
- Being honest with your boss
- Being less bossy
- Being more authentic
- Being more assertive
- Being more demanding
- Being more encouraging
- Being more forceful
- Being more understanding
- Being more sensitive to people's feelings
- Being supportive at work
- Being taken seriously
- Being tough on the issue and soft on the person
- Being tough but considerate
- Being tough but kind
- Being tough to be kind
- Being understood by others
- Better briefings
- Better communications at work
- Better leadership
- Better listening
- Better management development
- Better mentoring
- Better problem-solving
- Better project management
- Breaking bad news
- Building a creative team
- Building a positive attitude
- Building better morale
- Building better rapport
- Building better relationships at work
- Building rapport
- Building trust at work
- Calming customers
- Calming people down
- Calming people's emotions
- Change management skills training
- Changing people's minds
- Chairing meetings
- Coaching skills for managers
- Coaching skills training
- Collaboration skills
- Collaborative skills
- Come to agreement
- Coming across with credibility
- Commanding attention at meetings
- Commanding more respect
- Commanding respect at work
- Communication skills
- Communication skills training
- Conflict management
- Conflict resolution training
- Confronting difficulties
- Confronting difficult problems
- Confronting problems
- Confronting problems directly
- Connecting better with people
- Connecting people with what matters
- Connecting with what matters to people
- Constructive criticism
- Consulting skills
- Control anger
- Conversation skills
- Conversation skills training for managers
- Cooling customers down
- Cooling people down
- Cooling people down in disputes
- Counselling skills for managers
- Creating affinity
- Creating a better atmosphere
- Creating a frank atmosphere
- Creating a franker atmosphere
- Creating a positive atmosphere at work
- Creating a high performance atmosphere
- Creating a safer atmosphere
- Creating a tolerant atmosphere
- Creating good will with people at work
- Creative criticism
- Creative meetings
- Creating mutual respect
- Creating the right atmosphere at work
- Critical appraisal skills
- Criticising without antagonising
- Criticising without getting into argument
- Criticism skills
- Customer liaison skills
- Customer service skills training
- Deal with annoyed person
- Dealing better with complaints
- Dealing with anger at work
- Dealing with an irate customer
- Dealing with anxiety at work
- Dealing with complaints training
- Dealing with criticism
- Dealing with difficult customers
- Dealing with difficult people
- Dealing with disruptive people
- Dealing with emotion
- Dealing with hostility
- Dealing with irrational people
- Dealing with opinionated people
- Dealing with people at work
- Dealing with prejudice at work
- Dealing with resentment
- Dealing with tension
- Dealing with trouble makers
- Dealing with unreasonable people
- Delegating more
- Delegating skills
- Delegating to develop people
- Delegation training for managers
- Demanding high standards
- Demanding respect
- Developing enthusiasm in your team
- Developing ideas in a group
- Difficult conversations
- Earning respect
- Effective approval
- Effective communication skills training
- Effective delegation skills
- Effective management skills
- Effective two-way communication
- Emotional intelligence test
- Emotional intelligence training course
- Encouraging ideas
- Essential management skills training
- Executive communication skills
- Executive skills
- Executive training course
- Expressing anger safely at work
- Expressing anxiety
- Expressing feelings safely at work
- Facilitating your team
- Facilitation skills training
- Feedback training
- Feedback that works
- Finding a common goal
- Finding agreement
- Firm feedback
- Frank discussions
- From No to Yes
- Genuine approval
- Genuine communications
- Getting a yes to change
- Getting a win-win solution
- Getting better collaboration
- Getting better feedback
- Getting commitment
- Getting enthusiasm back
- Getting less resistance
- Getting more attention from people
- Getting more commitment
- Getting more cooperation
- Getting more enthusiasm back
- Getting more ideas from people
- Getting more interest from people
- Getting more respect
- Getting on better with people
- Getting people's attention at meetings
- Getting people to accept change
- Getting people to achieve higher standards
- Getting people to solve their problems
- Getting people to think for themselves
- Getting people to trust you
- Getting recognition
- Getting the best out of people
- Getting the level of detail right
- Getting through to people
- Getting urgent cooperation
- Getting yes to your ideas
- Giving advice
- Giving approval
- Giving bad news
- Giving better advice
- Giving better coaching
- Giving better feedback
- Giving constructive correction
- Giving constructive feedback
- Giving correction
- Giving criticism that works
- Giving disappointing news
- Giving encouragement
- Giving feedback
- Giving feedback at work
- Giving feedback without antagonising
- Giving more cooperation
- Giving more reassurance
- Giving powerful feedback
- Giving praise that works
- Giving recognition
- Giving tough feedback
- Giving your boss bad news
- Going for a win-win result
- Good advice
- Handling aggression
- Handling complaints
- Handling complaints professionally
- Handling customers better
- Handling difficult people
- Handling disagreements constructively
- Handling discord
- Handling disruptive people
- Handling dissent
- Handling ideas constructively
- Handling objections
- Handling resistance
- Handling the boss
- Having better conversations
- Having better discussions
- Having honest discussions
- Having more credibility
- Helping people cope with stress
- Helping people express feelings
- Helping someone with a problem at work
- Holding rational discussions
- Honest communications
- Honesty in meetings
- Honesty without harm
- How not to annoy people
- How not to micro-manage
- How not to patronise your boss
- How to avoid arguments
- How to avoid being submissive
- How to avoid being weak
- How to be firm
- How to build morale
- How to get along with people
- How to get along with people you don't like
- How to win friends and influence people
- Impressing your bosses more
- Improve your communication skills
- Improving your social skills
- Increase your credibility
- Increasing your influence
- Influencing skills training
- Influencing without manipulation
- Interpersonal business skills training
- Interpersonal communication skills
- Interpersonal skills training
- Is emotional intelligence learnable?
- Is it OK to be unpopular?
- Keeping control in meetings
- Leadership development
- Leadership skills development
- Leadership training for managers
- Learning and development
- Learning from mistakes
- Listening skills
- Listening with attention
- Listening with empathy
- Making a better impression on the boss
- Making a good impression on the boss
- Making an impact at meetings
- Making irrational people rational
- Making more impact on the boss
- Making people feel good
- Making people feel positive about themselves
- Making people feel safe
- Making people more independent
- Making people more rational
- Managing change in the workplace
- Managing feelings in a meeting
- Manage feelings in your team
- Management development
- Management style
- Management training course
- Managerial authority
- Managing change
- Managing upwards
- Managing with authority
- Managing your boss
- Managing your boss better
- Meeting skills training for managers
- Meeting with hostility
- Mentoring at work
- Mentoring skills
- More effective praise
- Motivating people
- Negative people
- Negotiating skills
- Negotiating to mutual advantage
- Negotiating to win-win
- Not letting your attention wander
- Nurturing colleagues
- Opening people's minds
- Opposing without argument
- Overcome aggression
- Overcome annoyance
- Overcoming people's reluctance
- Overcoming resistance to change
- Paying attention to people
- Paying more attention to people
- Peacemaking at work
- People skills training
- Performance appraisal training
- Performance management
- Personal effectiveness
- Personal impact skills training
- Persuasion skills training
- Positive working relationships
- Powerful communication skills
- Powerful people skills
- Praising and criticising
- Praising without patronising
- Project management skills training
- Raising people's spirits at work
- Reaching agreement
- Reaching out to people
- Reaching quicker agreement
- Reasoning with people
- Receiving criticism
- Reducing misunderstandings
- Reflective listening
- Relationship building skills
- Repairing damaged relationships at work
- Resolving disputes at work
- Resolving disagreements
- Respond to aggression
- Responding better to the boss's questions
- Responding to anxiety
- Responding to criticism
- Responding to the boss's questions
- Responding to scepticism
- Responding to unwillingness
- Running better meetings
- Running meetings
- Running more harmonious meetings
- Sales training
- Sales training for managers
- Saying less
- Saying no
- Seeing the best in people
- Seeming less arrogant
- Selling skills
- Setting better standards
- Showing enthusiasm
- Showing more approval
- Showing more confidence
- Showing more confidence at work
- Showing more enthusiasm
- Showing more interest in people
- Showing more respect
- Showing respect
- Skills for opening people's minds
- Skills with people
- Skills with people training for managers
- Social intelligence training course
- Soft skills training
- Soft skills training for managers
- Speaking assertively
- Speaking more clearly
- Speaking with authority
- Speaking with more authority
- Speaking with greater clarity
- Standing up to bullies at work
- Standing up to people
- Stepping up to senior management
- Stop an argument
- Stop being argumentative
- Stop you anger
- Successful conversations for managers
- Taking criticism at work
- Taking part in meetings
- Taking people with you
- Talking about emotion at work
- Talking about feelings at work
- Talking to irrational people
- Team building
- Team development
- Telling your boss the truth
- The power of trust
- Thinking well of people
- Tough respect
- Tough talk
- Training and development course
- Training for managers in creating affinity
- Transparent communications
- Turning an objection into a yes
- Turning complaints into opportunities
- Turning conflict into agreement
- Turning conflict into cooperation
- Understanding others better
- Understanding people's concerns
- Understanding people's feelings
- Upward communication training course
- Using problems as coaching opportunities
- What is emotional intelligence
- Why being reasonable doesn't always work
- Why improve your soft skills
- Win-win in conversations
- Win the argument
- Winning briefings
- Winning collaboration at work
- Winning commitment
- Winning conversations
- Winning cooperation
- Winning people's confidence
- Winning people over
- Winning people round
- Winning people round to change
- Winning ways of dealing with people
- Working with difficult people
- Working with people
- Working with people you don't like
- Your own anger
- Podcasts
- Podcast 1 - A typical telephone enquiry
- Podcast 2 - The practical relevance of emotional intelligence
- Introduction (pdf)
- Printable brochure
- Brochure (pdf)
- Printable examples (pdf)
The 'Skills with People' Course






















