Responding to scepticism - a management training course

What’s the best way of responding to scepticism?  Assume that behind it lies a genuine doubt or concern.  Allow it to be expressed.  Show respect and understanding.
 

You can develop and practise your skill in response to scepticism on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in responding to scepticism is for you?