Respond to aggression - a management training course

Could this be true?... 

• Your way of responding to aggression is either hitting back immediately, or submitting, or walking away.
• But none of these responses feels right to you.
• You’d like another more open and honest way to respond to aggression.

If this is true, our highly acclaimed London UK management training course, “Skills with People”, could be the one for you.  An open and honest way to respond to aggression comes from a combination of two powerful skills, assertiveness  and empathy.  On this course you'll receive a thorough grounding in these two skills.

But how can you be sure this training in how to respond to aggression is for you?