Repairing damaged relationships at work - a management training course

How can you repair damaged relationships at work?  The answer is, one step at a time:

• First, deal with the emotion
  Provide a safe setting for people to get all their negative feelings off their chest.
• Next,  mutual listening
  Get them to fully understand and respect each other’s position and needs.
• Finally, problem-solving
  Now there’s a rational atmosphere get them to sort out their problems together.
   

You can develop and practise the skills you need for repairing relationships at work on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in repairing damaged relationships at work is for you?