Reasoning with people - a management training course

When can’t  you reason with people?  When the source of their resistance isn’t reason  but emotion.  Then you need to deal with their emotion first, by listening to them and understanding what’s bothering  them and preventing them from seeing reason.  The most powerful persuasion skill you could have is intelligent listening  whenever you meet resistance.
 

You can develop and practise your ability to understand why people are resisting reason on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this course in reasoning more successfully with people is for you?