Peacemaking at work - a management training course

What skills do you need for peacemaking at work?  

-    Skill at listening to people with empathy and making them feel their worries have been understood.  

-    Skill at dealing with emotions.  

-    Skill at running difficult meetings .

You can develop and practise these peacemaking skills on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in peacemaking at work is for you?