Paying more attention to people - a management training course

How could you master the art of paying more attention to people?  By assuming you haven’t yet understood them to their satisfaction, and by keeping on reflecting back in your own words what they’re trying to tell you until they say, “Exactly!”  Practising this simple but difficult exercise in listening with empathy will train you to pay more attention.
 

You can get off to a good start in learning to pay more attention to people on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in paying more attention is for you?