Overcoming resistance to change - a management training course

How can you overcome people’s resistance to change?  The source of resistance to change is emotional.  And it’s normal.  But unexpressed emotion closes people’s minds to new ideas.  Your best chance of opening their minds is to encourage them to express it, and to treat it with understanding and respect, even - or especially - when they sound negative.
 

You can learn how to listen with respectful and intelligent empathy when people are resisting change on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in overcoming resistance to change is for you?