Skills for opening people’s minds - training for managers and professionals

When people’s minds seem closed what can you do to open them?  Never argue, but instead:

• Encourage them to express whatever they’re trying to defend, and pay it genuine respect and understanding.
• Point out, in terms they’re bound to take seriously, the risk to the business if they continue to disagree.

Listening with empathy and speaking assertively are two powerful skills for opening people's minds.  You can learn and practise them on our highly acclaimed London UK management training course, “Skills with People”.

But how can you be sure this training in the skills you need for opening people’s minds is for you?