Handling disruptive people - a management training course

How can you handle disruptive people?  You might try, and succeed, in squashing them.  But it doesn’t create an encouraging atmosphere.  Alternatively you could assume that behind their disruptive behaviour is probably a genuine wish to be heard and understood about a real problem.  If you can turn disruption into a useful contribution, you’ll be much admired.
 

You can learn and practise this generous and constructive way of handling disruptive people on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in handling disruptive people is for you?