Making people feel safe - a management training course

How can you make people feel safe with you?  By convincing them of your understanding and respect.  How can you do that ?  By listening to them with empathy.
 

You can develop the art of listening in a way that wins people’s trust and makes them feel safe on our widely acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training course in making people feel safe is for you?