Giving feedback without antagonising - a management training course

How can you give feedback without antagonising?  By being tough on the issue  and soft on the person.  It’s very easy to make people feel attacked, and if you do  they’re bound to react defensively to the feedback.  Only if you go out of your way to treat the person with genuine appreciation and respect will they be receptive to the feedback.
 

You can learn and practise the art of giving feedback without antagonising on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in giving feedback without antagonising is for you?