Dealing with anger at work - a management training course

It’s when people feel attacked that they get angry.  But responding with anger leads to misunderstanding and conflict.  So how can you deal with anger at work in a way that leads to a more constructive outcome than this?
 

You can find the answer to this question and practise the skills you need for dealing with anger constructively on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in dealing with anger at work is for you?