Creating affinity - a management training course

How can you create affinity with people?  By being good at getting on their emotional wavelength, and at getting them  on yours.  It’s the way you listen  to them and the way you talk  to them.
 

You can learn and practise listening and talking to people in a way that creates affinity on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in creating affinity is for you?