Come to agreement - a management training course

Could this be true?...

• You're usually in a hurry to resolve a dispute because it can waste a lot of time and you're very busy.
• So you find it hard to listen patiently to people’s needs and concerns.
• But without patient listening you're unlikely to come to genuine and lasting agreement.

 
If it does ring true, our highly acclaimed London UK management training course, “Skills with People”, could be the one for you.  On this course you'll develop the listening skill you need for coming to genuine and lasting agreement in disputes. 

But how can you be sure this training in the skills you need for coming to agreement is for you?