Breaking bad news - a management training course

How can you be clear and firm but not brutal in breaking bad news to someone? 

• By expressing your own regret or discomfort at being the bearer of the news.
• By warning them to prepare themselves for an emotional shock.
• By giving the bad news unambiguously and straight.
• By allowing them time to express their distress, disappointment or anger.
• By answering any questions they may have as helpfully as you can.
   

You can learn and practise the skills you need for breaking bad news on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training in how to break bad news is for you?