Avoiding misunderstandings - a training course for managers

Even when we speak the same language it’s difficult to avoid misunderstand each other because we’re not telepathic.  The verbal and non-verbal clues we provide about what’s going on in our minds are often misleading, confusing and contradictory.  Under pressure at work it’s all too easy to jump to the wrong conclusions about what people mean.
 

You can develop and practise a set of skills that will make you very good at avoiding misunderstandings on our highly acclaimed London UK management training course, “Skills with People”.
 

But how can you be sure this training course in avoiding misunderstandings is for you?