Podcast 2 - The practical relevance of emotional intelligence
Phil and Alex Gould discuss the practical relevance of emotional intelligence in everyday conversations at work.
We talk about how it can minimise the chances of miscommunication and misunderstanding, and what a profound difference it can make to being taken seriously.
Questions answered:- (these may take a few seconds to start playing)
Clip 2a What is emotional intelligence? (0:53)
Clip 2bWhy is it relevant at work? (2:04)
Clip 2c Does expressing feelings make people less rational? (1:43)
Clip 2d Will it get you a reputation for being soft? (4:21)
Clip 2eWho needs it & when do they need it? (1:19)
Hear the whole conversation (Duration 10:31 mins | File Size: 4.81MB)
If you have other questions please ask us.
The 'Skills with People' Course
