Podcast 1 - A typical telephone enquiry
In this recording Phil and Alex Gould roleplay a fairly typical telephone enquiry from an HR manager looking for a suitable course for a middle manager.
It includes our most frequently asked questions, illustrates the kinds of people who use this course, it's aims and teaching methods.
Questions answered:- (these may take a few seconds to start playing)
How can you help someone who is frequently in conflict? (4:29)
Clip 1bWhat if the manager is a little reluctant to receive training? (2:55)
Clip 1cHow realistic is the training? (3:23)
Podcast 1Hear the whole conversation (Duration 11:14 mins | File Size: 5.15MB)
If you have other questions please ask us.
The 'Skills with People' Course
