Overall plan of the training

This isn't just a three-day course.  It's much more.  Four private and confidential one-to-one telephone coaching sessions provide a great deal of added support.  They're spread over six months in order to allow time for practising new skills.  The preparatory stage has two 1 hour one-to-one sessions.  Then there's a three-day training course, with a maximum group size of six.  The follow-up stage has two more one-to-one sessions.   The total price is 1800 plus VAT.  This includes lunch and refreshments during the three-day course but not your overnight costs.
 

The first phone session is free - and exploratory.  It's to help you decide whether the course is for you.  If not, your only cost will have been the time and cost of the phone call.  Provided you can find a quiet, private room the phone is a very good medium for this kind of coaching because it enables you to concentrate without distraction on what you say, the way you say it, and your effect on the people you're dealing with.
 

We speak with your manager by phone twice - first about your training need and later about your progress.  But we treat in strict confidence everything you say to us and everything that takes place while you're with us.  We make no reports about you to your organisation.  When we talk to your manager it's to ask  about you, not to tell.