What's the training's objective?

You can't achieve what you want without cooperation from others.  But how you treat them affects their willingness to cooperate.  The objective of this course is to increase your skill at winning cooperation.  We'll help you explore four very specific and personal questions:

1. Precisely what effect  am I having on others - do I switch them on  or off ?
2. Precisely how  am I doing this - what am I saying or doing, even unintentionally, that might be having that effect?
3. Exactly how  do I need to change in my approach if I want to get a different response?
4. What inner obstacle will make it hard for me to keep up my new approach?  What old attitudes and patterns of thought and behaviour do I need to let go of  if the change is to be lasting?

To assist you in this process you'll have opportunities to experiment and practise, lots of specific feedback, very clear and specific suggestions about what to say and how to say it, and plenty of individual coaching.